Business Analyst

Duties and Responsibilities

• Conduct cross-functional interviews, workshops, and surveys to gather detailed requirements from stakeholders.
• Break down and analyze requirements to ensure they are clear, concise, and feasible.
• Create detailed requirement documents, user stories, and use cases.
• Evaluate the technical feasibility of proposed solutions and identify potential constraints.
• Translate business requirements into technical specifications and communicate effectively with Project Management counterparts and development teams.
• Work closely with solution architects and developers to design technical solutions that meet product and business needs.
• Auxiliary in creating prototypes or proof of concepts to validate requirements and design assumptions.
• Ensure the final solution meets the business requirements through testing, validation, and user acceptance testing.
• Manage stakeholder expectations and ensure clear communication between all parties involved in the project.
• Auxiliary in project planning, including defining project scope, timelines, milestones and support the PMO team in delivery.
• Manage changes to requirements and ensure all changes are communicated and documented.
• Identify trends, issues, and opportunities for improvement within projects and the PMO.
• Create and maintain reports, dashboards, and visualizations to communicate findings and support decision-making.
• Create test plans and test cases to ensure that the developed solutions meet the specified requirements.
• Participate in various testing phases, including unit testing, integration testing, and UAT.
• Identify, document, and manage defects through to resolution.
• Stay updated with industry trends and best practices to continuously improve BA processes and deliverables.

Qualifications

• Education: Bachelor’s degree in Business Administration, Business Analytics, Project Management, Information Technology, or a related field.
• Certifications: Certified Business Analysis Professional (CBAP) or other relevant certifications.
• Experience:
  • 3+ years of experience as a Business Analyst or Technical Business Analyst in a technology-driven environment.
  • Strong understanding of software development lifecycle (SDLC) and Agile methodologies.
• Preferred:
  • Bachelor Degree in Business, Project Management, Communication, Technology and active CBAP or similar certification
  • Background in software development or IT operations.
  • Proficiency in tools such as JIRA, Confluence, Visio, Wireframe Sketcher, or equivalent.
  • Experience with data tools such as SQL, Excel, Sisense, or Power BI.
  • Basic understanding of coding languages and frameworks (e.g., Java, Python, JavaScript).
  • Write user stories.
  • Excellent communication, facilitation, and interpersonal skills.
  • Strong problem-solving and analytical thinking abilities.
  • Ability to work collaboratively in a fast-paced, dynamic environment.
  • A solid grasp of software development processes, systems architecture, and relevant technologies.