Business Analyst

Responsibilities

• Engage with business units to understand operational workflows, pain points, and improvement opportunities
• Interface with technical resources, such as Development or IT staff to understand and translate technical requirements
• Document current state processes using clear, structured methods such as process maps, swimlane diagrams, and workflow charts
• Facilitate discussions to define future state processes aligned with organizational goals
• Translate business needs into detailed functional requirements, acceptance criteria, and Azure DevOps work items/user stories
• Ensure requirements are complete, consistent, testable, and aligned with business priorities
• Collaborate with product owners, developers, and stakeholders to refine and validate requirements
• Develop test plans, test scripts, and step-by-step testing instructions for functional and user acceptance testing
• Execute functional testing of user stories in Development and Test environments to validate solution accuracy and readiness
• Document defects, track resolution progress, and verify fixes
• Coordinate, support, or lead user acceptance testing (UAT) sessions with business stakeholders
• Serve as a liaison between business units and technical teams to ensure shared understanding and alignment
• Communicate project updates, risks, and issues clearly and proactively
• Support change management activities by contributing to training materials, documentation, and user guidance

Requirements

Experience: System & Cloud Modernization, Legacy System Analysis, Process Re-engineering, Document Management Solutions, Governance & SDLC Mastery, Stakeholder & Security Focus.