Business Analyst

Finance | Full Time | Chennai

About the role

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Responsibilities

• 1–2 years of experience in technical writing or certification
• Effective planning, scheduling, researching, and writing
• Thorough knowledge of information mapping concepts
• Investigation, analysis, and preparation of written material, business communication, and training
• Evaluate documentation, production, quality control, and publishing system operation
• Understand and focus on client needs, establish credibility, and build client relationships
• Edit writing for punctuation, syntax, and grammar
• Communicate effectively both verbally and in writing
• Establish and maintain effective working relationships with employees, clients, and the public
• Apply critical thinking skills to writing and communication
• Understand types of technical documentation and choose the appropriate one
• Research and edit complex topics, then communicate them clearly to others
• Deliver process efficiencies and improvements
• Build and maintain efficient working relationships with remote teams
• Take ownership and accountability for relevant products and services
• Plan, prioritize, and complete your own work while remaining a team player
• Engage with and work in other technologies as needed

Requirements

• Bachelor’s degree in Computer Science or a related field (or higher)
• Minimum 2 years of relevant experience
• Proficient with Microsoft Office (Word, Excel, PowerPoint), Adobe Acrobat Professional, AI Bots, Jira, and SharePoint
• Clear and fluent English (both verbal and written)

Skills

• Technical writing
• Information mapping
• Business communication and training
• Documentation evaluation and quality control
• Client relationship management
• Editing and proofreading
• Critical thinking and problem-solving
• Research and learning agility
• Teamwork and collaboration
• Process improvement

Salary: Negotiable for the right candidate