Business Analyst

Summary

We are looking for a highly analytical and detail-oriented Business Analyst needed to bridge the gap between our clients' business objectives and technological solutions. In this role, you'll collaborate with stakeholders across our client's organization to identify opportunities for process improvement, gather and analyze data, and elicit requirements. You'll play a crucial role in driving business transformation initiatives and ensuring project success through analysis, communication and stakeholder management.

Responsibilities

• Conduct in-depth business process analysis and document AS-IS and TO-BE process models
• Gather and validate business requirements through stakeholder interviews and workshops
• Create detailed functional specifications, user stories, and process flow diagrams
• Perform data analysis to identify trends, patterns, and areas for improvement
• Facilitate meetings and workshops between technical teams and business stakeholders
• Develop business cases and analyses for proposed solutions
• Support user acceptance testing and change management initiatives
• Monitor project progress and provide regular status updates to key stakeholders
• Create and maintain project documentation, including requirements traceability matrices

Requirements

• Ideally, a Bachelor’s degree in business, Information Systems, or related field
• 3+ years of experience in business analysis using business analysis tools and techniques
• Hospitality experience a plus
• Strong stakeholder management skills and experience in running successful workshops
• High-level awareness of a variety of IT software development methods
• Experience of the Business Analyst role across all stages of the project lifecycle, including Agile methodologies and project management tools
• Strong knowledge of business process modelling techniques and tools
• Excellent analytical and problem-solving abilities
• Superior written and verbal communication skills

Qualifications

Applicants must be authorized to work in the United States, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position. This is a temporary employee (W2) opportunity. North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance local privacy standards and maintain strict confidentiality.