Business Analyst

Duties and Responsibilities

• Performs feasibility analysis, scopes projects, works with the project team to prioritize deliverables and negotiates on product functionalities.
• Creates detailed Business Requirement Documents (BRD) and translates them into functional specifications.
• Builds and utilizes an understanding of business operations and needs.
• Works with business product owners to maintain analytic support by coordinating data extraction from various databases and data interpretation.
• Participates in Integration Testing, User Acceptance Testing (UAT) and Functionality Testing.
• Makes sure to monitor helpdesk ticket and IT request submissions.

Qualifications

• Bachelor’s degree in a related area (Computer Science, Computer Information Services or Software Engineering) or equivalent industry experience.
• Six Sigma and/or ITIL a plus.
• Minimum 3+ years of experience working as a Data or Business Analyst.
• Extensive experience using Microsoft Excel, Visio and MS Project.
• Project management experience a plus.
• Understands the Software Development Life Cycle (SDLC).
• Highly analytical with solid problem-solving skills.
• Excellent verbal and written communication skills.
• Strong customer service and presentation skills.
• Genuine interest and a desire to learn new technologies.
• Must be able to work independently and in a team environment.
• Completes all responsibilities in a timely and accurate manner in order to meet co-worker and client needs and remain cost effective.

Physical Demands

While performing the duties of this job, the employee is routinely required to stand, walk, sit, speak, hear, see and use hands to handle objects.