Business Analyst

Responsibilities

• Provide first-line user support for Workday-related questions and issues
• Assist with data entry, validation, and audits to ensure data accuracy and integrity
• Support Workday system configuration changes under supervision
• Participate in testing (UAT) for system updates, enhancements, or integrations
• Troubleshoot basic system issues and escalate more complex problems
• Maintain documentation, job aids, and process guides
• Collaborate with HR, Payroll, and Finance to resolve operational or system issues
• Assist with training end users and creating support materials
• Support system monitoring activities (e.g., integrations, time tracking, payroll inputs)

Requirements

• Minimum of three (3) years’ experience with Workday
• Minimum of three (3) years’ experience with project management

Skills

• Ability to work with stakeholders to assess potential risks
• Ability to translate business requirements into non-functional requirements
• Strong written and verbal communication skills
• Ability to effectively communicate with technical and non-technical users
• Team player with positive collaboration skills
• Critical problem-solving skills