Business Analyst

About the role

Module X Solutions is a rapidly growing modular manufacturing business serving marquee corporate and government customers in renewable energy, network infrastructure, battery storage, telecommunications, petrochemical, utility, transportation, and other verticals. We design, engineer, and manufacture products to our customers’ specifications. We are a proud Shreveport-based company working to support our employees and our community.

Responsibilities

• Process Mapping & Documentation
  • Develop clear, accurate process maps for operational workflows using SharePoint and Visio.
  • Document current‑state and future‑state processes to support ERP adoption and standardization.
  • Identify inefficiencies, gaps, and opportunities for improvement in collaboration with functional leaders.
• Training & User Support
  • Create training materials, job aids, SOPs, and reference guides for ERP modules and related systems.
  • Support user onboarding, including training sessions, walkthroughs, and reinforcement of best practices.
  • Assist users who misunderstand or inconsistently apply ERP processes, helping correct bad habits and improve adoption.
  • Provide day‑to‑day functional support for ERP usage questions, process clarification, and documentation needs.
• ERP Implementation Support
  • Partner with the Applications Manager to drive ERP implementation progress, module rollout, and adoption.
  • Support testing, validation, and documentation of ERP changes or enhancements.
  • Help coordinate training, communication, and change management activities.
  • Assist with data cleanup, process alignment, and preparation for Sage certification training.
• Cross‑Functional Collaboration
  • Work closely with Operations, Supply Chain, Finance, Engineering, Manufacturing, HR, and IT to understand workflows and gather requirements.
  • Translate functional needs into clear documentation, training materials, and process recommendations.
  • Support continuous improvement initiatives and help reinforce standardized processes across departments.
• Independent Work & Initiative
  • Manage tasks and priorities with minimal supervision.
  • Proactively identify areas where documentation, training, or process clarification is needed.
  • Maintain momentum on implementation tasks even when technical resources or leadership availability is limited.

Qualifications

• Work Experience: 1–3 years of experience in business analysis, process documentation, training development, or related operational support roles. Experience in a manufacturing, industrial, or operations‑driven environment preferred. Experience supporting ERP systems or business applications is a plus. SharePoint experience required; Visio experience strongly preferred. Experience developing training materials or SOPs preferred.
• Education: Bachelor’s degree in Business, Information Systems, Industrial Engineering, or a related field preferred. Equivalent experience may be considered in lieu of a degree.

Work Environment

While performing the duties of this job, the employee sometimes works near moving mechanical parts and is occasionally exposed to excessive noise, extreme heat, extreme cold, and heights. When participating in activities on the shop floor, the noise level in the work environment is typical for a fabrication shop and ear plugs may be used as necessary.

Benefits

• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• Wellness resources
• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance