Business Analyst

Job Summary

Position is responsible for conducting moderate to complex analysis in assigned area to include monitoring of resources, evaluation of processes and presentation of historical information trends to ensure optimal departmental effectiveness. This position requires a well-developed understanding of the health insurance/health care industry, and in-depth understanding of health care data and the methods of data analysis. The Business Analyst supports the day-to-day operations of the Health Management team by turning healthcare and operational data into meaningful insights that help drive business decisions. This role partners closely with department leadership to develop reports, dashboards, scorecards, trend analyses, and executive-level presentations while also supporting key projects and process improvement initiatives.

Desired Skills

• Advanced Excel and PowerPoint skills, including experience with complex data analysis, dashboards, scorecards, and executive presentations.
• Healthcare analytics or operations experience, preferably within population health, managed care, health plans, care management, quality, or clinical operations.
• Strong analytical and problem-solving skills with the ability to identify trends, investigate root causes, and translate data into actionable recommendations.
• Experience improving or automating reporting and operational processes.
• Strong communication and presentation skills with the ability to effectively communicate complex information to leaders and cross-functional stakeholders.
• Demonstrated ability to manage multiple priorities, work independently through ambiguity, and develop creative solutions to business and operational challenges.

Minimum Qualifications

• Education: Bachelor’s degree in business, computer science, finance, or related field; Master’s in Business or Health Management preferred.
• Licenses/Certifications: (None)
• Experience / Knowledge / Skills: Three (3) years experience in healthcare planning/operations or business operations; two (2) years of data analysis. Facets system data analysis preferred. Personal computer experience should include working with Microsoft Word, Excel, PowerPoint and Outlook at the intermediate level at a minimum. Professional verbal and written communication skills, with the ability to clearly articulate thoughts and ideas. Organizational skills with the ability to handle multiple tasks and/or projects at one time. Customer service skills with the ability to interact professionally and effectively with providers, third party payers, physicians, and staff from all departments within and outside the Company. Analytical and interpretation skills including departmental, utilization, financial and operations data. Decision-making skills with the ability to investigate and weigh alternatives and select the course of action that provides the greatest benefit to the organization. Creative thinking skills with the ability to ask the needed bigger-picture questions that lead to process and team improvements. Time management skills with the ability to prioritize and schedule daily activities for the most efficient use of time. Problem solving skills with the ability to look for root causes and implementable, workable solutions. Interpersonal skills with the ability to work in a fast-paced environment and participate as an independent contributor with little supervision or as an active team member depending on the situation and needs. Must have a track record of producing work that is highly accurate, demonstrates attention to detail, and reflects well on the organization. Knowledgeable and compliant with all relevant laws, rules regulations and accreditation standards and requirement.