Business Analyst

About the role

MacMore is looking to fill a part-time position for an Experienced Business Analyst for a pending contract award at the Farm Credit Administration. Location: Washington, D.C. metropolitan area, with primary concentration at the FCA headquarters office in McLean, Virginia. This is a key personnel position and shall perform support activities according to the requirements of the SOW.

Responsibilities

• Conduct stakeholder interviews to understand workflows, operational constraints, and compliance requirements.
• Document current roles, responsibilities and decision-making authority.
• Analyze cross-functional dependencies and escalation points.
• Identify system and data sources that contribute data to discovery.
• Validate existing integrations, access controls, audit logging, and chain-of-custody mechanisms.
• Inventory data types, storage locations, custodial patterns, retention schedules, and regulatory boundaries.
• Review current legal hold policies, retention schedules, data governance standards and privacy requirements.
• Review existing SOPs related to matter intake, preservations, collection, processing, review and production.
• Document the current end-to-end eDiscovery lifecycle.
• Define target eDiscovery workflows aligned to legal, compliance, and privacy requirements.
• Develop recommendations for future-state data flows and toolsets, access controls, logging and system integrations.
• Define requirements for preservation, collection, analytics, review, and production.
• Develop implementation timelines including short-term, mid-term and long-term improvements, resource needs and estimated costs.
• Assess existing tools and recommend feature enhancements where applicable.
• Evaluate and recommend new toolsets to meet preservation and collections needs for on-premises, cloud and mobile data sources.
• Identify automation and integration opportunities. Any recommended cloud solutions must be FedRAMP authorized and comply with FCA and cybersecurity requirements.
• Prepare documentation that details the deployment requirements sufficiently enough to allow FCA staff to appropriately plan and allocate resources.
• Draft detailed SOPs for every stage of the eDiscovery process.
• Develop system-specific playbooks.
• Draft operational templates.
• Conduct document reviews with stakeholders for validation and finalization of SOPs, playbooks and operational templates.

Required Qualifications

• Experience interviewing and managing stakeholders
• Experience in requirements gathering and developing procedures
• Experience detailing workflow design
• Experience in business process mapping
• Experience in change management

Preferred Qualifications

• Minimum 7 years of recent experience (education may not be substituted for experience) that includes:
• Minimum 5 years of experience as an eDiscovery Business Analyst
• Knowledge of legal tech tools available in the market, including but not limited to Microsoft Purview and Relativity
• Experience leading User Acceptance Testing for eDiscovery tools and platforms
• Experience working with both legal and technical teams
• Experience and working knowledge of Electronic Discovery Reference Model (EDRM) standards
• Proficient in technical writing and documentation
• Experience in data governance, retention and data systems
• Experience with Microsoft Purview and related Microsoft 365 compliance tools
• Experience with legal hold, preservation, and data-collection best practices
• Experience in information security, access control and auditing practices