Business Analyst

About the role

LTS is seeking a detail-oriented and collaborative Business Analyst to support a major modernization initiative within the Department of Veterans Affairs (VA) health portfolio.

Responsibilities

• Elicit, analyze, document, and validate business, functional, and technical requirements for VA modernization initiatives.
• Conduct stakeholder interviews, workflow analyses, gap assessments, and facilitated working sessions.
• Translate business needs into user stories, epics, process flows, requirements documentation, and acceptance criteria.
• Support modernization efforts involving legacy VistA/MUMPS-based healthcare systems and enterprise applications.
• Collaborate with technical teams, architects, product owners, and project managers to ensure alignment between business objectives and technical solutions.
• Analyze current-state and future-state business processes to identify opportunities for modernization and operational improvement.
• Support Agile delivery activities including backlog refinement, sprint planning, user acceptance testing (UAT), and release validation.
• Aid in healthcare workflow analysis, interoperability requirements, and system integration initiatives.
• Develop and maintain project documentation including business requirements documents (BRDs), functional specifications, workflow diagrams, meeting minutes, and process documentation.
• Support change management, training, and stakeholder communication activities.
• Participate in system testing, validation efforts, and issue resolution activities.
• Ensure requirements and solutions align with VA policies, operational needs, and federal compliance standards.

Requirements

• Bachelor’s degree in Business Administration, Information Technology, Healthcare Administration, or related discipline.
• 5+ years of experience as a Business Analyst supporting enterprise IT or healthcare modernization programs.
• Experience gathering and documenting business and functional requirements for complex systems and applications.
• Strong understanding of Agile methodologies and requirements management processes.
• Experience facilitating stakeholder discussions and translating business needs into technical solutions.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills.
• Experience using collaboration and project management tools such as Jira, Confluence, Azure DevOps, Microsoft Visio, or similar platforms.

Nice to have

• Experience supporting VA healthcare systems including VistA, CPRS, or VA modernization initiatives.
• Familiarity with MUMPS-based applications and legacy healthcare modernization efforts.
• Knowledge of healthcare interoperability standards including HL7 and FHIR.
• Experience supporting healthcare workflows, clinical operations, or enterprise healthcare systems.
• Familiarity with software development lifecycle (SDLC), DevSecOps, and cloud modernization environments.
• Experience supporting federal government programs and regulated environments.
• Certifications such as Certified Business Analysis Professional (CBAP), PMI-PBA, Scrum certifications, or Agile certifications preferred.