Business Analyst

Responsibilities

• Actively and consistently support all efforts to simplify and enhance the user experience.
• Collaborate with end users and management to define business requirements and functional specifications.
• Work closely with project managers to deliver necessary documentation for software implementation.
• Work with business stakeholders, analyze business operations, and recommend solutions to align individual business functions with organizational goals.
• Understand the structure, policies, and operations of an organization, and recommend solutions to improve general business processes and planning.
• Compile, analyze, interpret, and present complex data related to current and future operations.
• Maps current and future business processes and operating procedures that can be encoded in software and used for training.
• Ensure robust test plans are developed to support User Acceptance Testing.
• Serve as the IT owner of User Acceptance Testing.
• Create reports, charts, graphs, and presentations to aid in proposing new strategies for successful business changes.
• Develop project estimates by identifying phases and elements, personnel requirements, and costs.
• Analyze external market dynamics and other data sources to assess trends and develop actionable insights and recommendations to management.
• May make recommendations for solutions or improvements that can be accomplished through new technology or alternative uses of existing technology.
• Provide guidance and management advice that has a large impact on cost, efficiency, compliance, service, and quality.
• Perform other duties as requested.

Qualifications

• Experience: 5+ years of business analysis or related experience
• Education: Bachelor’s Degree in business or related field
• Skills: Demonstrated knowledge of software applications such as Word, Excel, etc.
• Abilities: Solution-oriented with executive presence, Ability to prioritize and organize effectively, Ability to work independently, as well as in a collaborative and dynamic team environment, Ability to analyze and interpret data, Ability to quickly identify business problems/opportunities, Ability to communicate orally and in writing in a clear and straightforward manner, Ability to communicate with all levels of management and company personnel, Ability to understand user experience and effective use of technology, Ability to use tools like Visio, Excel, PowerPoint, etc.