Business Analyst

About the role

As a Business Analyst at Juvare, you’ll put your subject matter expertise and business analysis skills into practice as part of our software implementation and/or product management teams. In this role, you’ll take the lead on defining application and/or workflow requirements with clients, subject matter experts, and other key stakeholders. Through backlog refinement sessions, you’ll write epics and related detailed user stories, translate business requirements into actionable improvement plans, and validate solutions meet the client definition of “done.”

Reports to: Manager – Technical Delivery
Location: Atlanta, GA or Remote USA

Responsibilities

• Work alongside subject matter experts to develop business and system use cases, functional, non-functional, and operational requirements
• Represent the client solution owner in functions including backlog prioritization, feature sequencing, sprint planning/grooming, and user acceptance testing; participate in quality control and testing activities
• Elicit and capture business requirements in our software development environment; decomposing and documenting Epics into Features and User Stories down to detailed functional and nonfunctional acceptance criteria
• Work alongside our Project Management Office; assist with operational transition, internal and client training, knowledge transfer, and SOP documentation
• Lead or participate in onsite or virtual requirements workshops with clients
• Explore the benefits and challenges of potential technical solutions with clients
• Document the final as-built configuration following completion of implementation, as well as demo end-to-end solutions to clients for acceptance

Requirements

• Bachelor’s degree from accredited university or college preferred or equivalent experience
• 5+ years recent experience as a business analyst or similar role writing requirements and developing process flows for custom solutions
• 2+ years’ experience working as a business analyst with Healthcare, US Federal, or Military end clients
• Experience in consulting, software development, and implementations in a client-facing role

Skills

• Required:
  • Demonstrated ability to understand complex software workflow platforms and collaborate with technical personnel
  • Desire to understand the emergency and operational management mission of our clients and how our software solutions support its continual improvement
  • Excellent verbal and written communication skills
  • Excellent interpersonal skills demonstrating collaboration and adaptability
  • Ability to organize, plan, and manage follow-up action
  • Familiarity with project management and/or software development tools (e.g., JIRA, Rally, MS Project, Confluence)
  • A passion for technology, curiosity to learn new skills/technology with a fail-fast approach
  • A passion to provide excellent value to clients
• Preferred:
  • US Federal and/or Military domain knowledge
  • Familiarity with standard emergency management practices and ICS and/or prior experience working directly with emergency management agencies
  • Ability and willingness to travel 25% (average over the course of a year)

Benefits

• Health Insurance
• Life Insurance
• 401K with Corporate Match
• Tuition Reimbursement
• Expansive Self-Paced and Virtual Training Options
• Unlimited PTO
• Community Volunteer Opportunities
• Monthly Book Club

This position is subject to compliance with the Export Administration Regulations ("EAR") and may require a U.S. person status verification.