Business Analyst

Responsibilities

• Partner with stakeholders to gather, validate, and document business requirements for Source-to-Pay processes
• Create user stories, process flows, use cases, and acceptance criteria to support product and development teams
• Analyze current workflows to identify gaps, inefficiencies, and opportunities for improvement
• Support sprint planning, backlog refinement, and other agile ceremonies as the business voice on the team
• Facilitate workshops and working sessions with cross-functional partners to align on priorities and requirements
• Collaborate with product, business, and technical teams to ensure solutions meet operational needs
• Coordinate and execute user acceptance testing to confirm delivered solutions align with requirements
• Maintain accurate documentation in collaboration tools such as Jira and Confluence
• Identify and communicate risks, issues, and dependencies in a timely manner
• Contribute to additional business analysis, IT support, and asset management activities as needed

Skills

• 3–5 years of business analysis experience, ideally in Source-to-Pay, procurement, supply chain, or enterprise IT environments
• Strong understanding of Source-to-Pay processes and related systems such as SAP Ariba, Coupa, or similar platforms
• Experience working in Scrum or agile teams and participating in agile ceremonies
• Able to write clear, actionable user stories, epics, and acceptance criteria
• Excellent communication skills with the ability to work effectively across business and technical groups
• Strong stakeholder management, facilitation, and problem-solving abilities
• Proficiency with Jira, Confluence, and process mapping tools
• Able to translate complex business needs into practical requirements and solutions
• Bachelor’s degree in business, supply chain, information systems, or a related field
• Comfort working with enterprise systems, reporting, and operational support tasks

Preferred Skills

• Experience with Azure DevOps or Microsoft Project Planner
• Professional certifications such as CBAP, PMI-PBA, Six Sigma, or Agile credentials
• Background in IT asset management, software licensing, or device lifecycle support
• Advanced knowledge of Microsoft 365, Excel, and Power BI
• Experience supporting reporting, cost analysis, asset tracking, or compliance activities
• Exposure to enterprise service or operations teams supporting a large user population