Business Analyst

About the role

We are looking for a skilled Business Analyst to join our team in Dallas. This role is pivotal in bridging the gap between business stakeholders and technical teams.

Responsibilities

• Lead workshops and meetings with stakeholders to gather, refine, and document business and technical requirements, ensuring alignment with strategic goals.
• Analyze current business processes (as-is) and design improved processes (to-be), identifying inefficiencies and gaps, and recommending actionable improvements.
• Develop user personas and journey maps to understand user needs and experiences throughout business processes.
• Partner with development teams and solution architects to transform business needs into functional specifications, including user interfaces, business rules, and data requirements.
• Create clear, detailed documentation such as functional design specifications, user stories, and process flow diagrams, ensuring they are accessible to both technical and non-technical team members.
• Assist Product Owners in project planning, roadmap development, and estimations to ensure alignment with business goals and timelines.
• Actively participate in Agile ceremonies, including sprint planning, backlog refinement, and retrospectives, to support iterative development and continuous improvement.
• Coordinate user acceptance testing (UAT) efforts, ensuring that all solutions meet business requirements and quality standards, and facilitate the resolution of any identified issues.
• Serve as a key point of contact between business users and technical teams, fostering effective communication and ensuring requirements are well understood and executed.
• Identify opportunities for process optimization and contribute to the development of best practices that promote efficiency and effectiveness across projects.

Requirements

• Demonstrated experience working within Agile frameworks (Scrum).
• Strong understanding of software development processes and experience with system integrations.
• Proficiency in SQL and PL/SQL is a plus.
• Familiarity with JIRA and Confluence for project management and documentation.
• Experience with Microsoft tools for reporting and data visualization.
• Proven ability to analyze complex business problems and conduct thorough gap and impact analyses.
• Excellent verbal and written communication skills, with the ability to convey complex information clearly to diverse audiences.
• Strong attention to detail and a commitment to delivering exceptional customer service, ensuring all project deliverables meet or exceed expectations.

Qualifications

• Relevant certifications such as Certified Business Analysis Professional (CBAP), Agile Certified Practitioner (PMI-ACP), or Certified ScrumMaster (CSM) are a plus.
• Experience in conducting meetings with business users and subject matter experts (SMEs) to gather requirements.
• Proven track record of collaborating with product owners to refine and prioritize the product backlog and manage scope effectively.
• Familiarity with business process management and cloud technologies.
• Previous experience in the automobile industry is preferred.

Skills

• Able to work in a hybrid environment.

Benefits

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent).

Pay

Details on pay are not specified at this time.

Schedule

The role is a hybrid role and based in Dallas, TX.