Business Analyst

Position Type: Contract
Hybrid (3 days / week onsite)

Requirements

• Bachelor’s of Science or Arts Degree
• 3+ years’ experience working with systems
• 3+ years’ experience with an SDLC, system development methodologies and requirements gathering, including business process mapping
• Previous Business Analysis experience
• Ability to translate business needs into system specifications
• Familiar with agile framework and processes—Epic, Feature and Story creation processes
• Experience working with project teams from project initiation to closing
• Excellent critical thinking, process analysis and mapping skills (Visio, Lucid)
• Strong collaboration, influencing, and listening skills
• Good oral and verbal communication skills

Preferred Qualifications

• PMI-PBA or CBAP (in good standing) or CAPM (in good standing)
• Agile Practice Certification - CSM or AAC
• Building or Construction experience

Responsibilities

• Serve as the liaison between the business and IT departments, translating business needs to IT solutions and vice versa
• Analysis and assessment for the identification of system requirements and functional definition of planned system changes or new technology solutions
• Work with the project manager, business, and IT Teams to identify and implement system solutions that support more efficient processes and system performance

IT Strategy and Planning

• Demonstrates business and system expertise by problem solving, providing analysis and system solution options, functional specifications, and executing project tasks
• Assists with the identification, analysis, and resolution of application issues
• Provides analysis to support new software implementation and enhancement business cases

User Experience Analysis

• Creates project-level documentation for current state and future state solutions, including meeting notes, key decisions, and risks
• Documents requirements for business requirement and design specifications
• Works effectively within an agile framework, assisting in sprint planning, creating user stories and acceptance criteria, and providing testing and reporting support

Requirements Elicitation

• Facilitates requirements gathering sessions with different areas of the business to identify and solution for end-to-end processes by incorporating business processes, re-engineering options, or new system functionality

Requirements Definition and Management

• Develops functional, reporting, security, and technical requirements for business groups and works closely with developers on design and testing
• Works closely with QA to support testing

Quality Assurance

• Manages and coordinates project-related tasks and activities to ensure timely completion
• Manages small project teams/projects as needed
• Can work with QA or act as unit tester for new functions and features to ensure business needs are met
• Works with the entire project team (project manager, quality assurance, and technical team) on project or deployment support
• Acts as liaison between IT and the business groups

Project Analysis

• Adept at conducting analysis into project-related issues and products
• Ability to effectively prioritize and execute tasks in a high-pressure environment and drive solutions
• Must be able to learn, understand, and apply new technologies
• Organize and disseminate complex information to stakeholders
• Identify and resolve constraints, risks, issues, and key decisions
• Clearly communicate project risks and issues to stakeholders
• Conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities
• React to project adjustments and alterations promptly and efficiently
• Strong written and oral communication skills

Tracking and Reporting

• Create clear and concise documentation or information, including issue, risk & decision logs and status reports
• Assist the PM or lead small project teams