Business Analyst

Job Overview

We are seeking a detail-oriented and analytical Business Analyst to join our team and support our insurance platform and business transformation initiatives. This role is ideal for an early-career professional with a foundational understanding of insurance operations and a strong interest in business analysis.

Key Responsibilities

• Work with business stakeholders to elicit, document, and analyze business requirements for Guidewire implementations and enhancements.
• Assist in analyzing current business processes and workflows, identifying opportunities for improvement, standardization, or automation.
• Provide input into the configuration and customization of Guidewire PolicyCenter to meet business requirements.
• Collaborate with the technical team on designing solutions that minimize customization.
• Support communication between business and IT teams, ensuring alignment of requirements, timelines, and deliverables.
• Contribute to test planning, test case development, and execution. Support user acceptance testing (UAT) to validate solutions that meet business needs.
• Provide ongoing support for post-implementation to ensure systems continue to meet business needs. Identify and recommend process improvements and system enhancements.
• Create and maintain detailed documentation, including business requirements, functional specifications, use cases, user stories, and process flows.

Qualifications and Experience

• 0–2 years of experience in a Business Analyst, operations, or similar role (internships or co-op experience acceptable)
• Basic understanding of insurance processes such as underwriting, policy lifecycle, or claims
• Interest in learning about insurance systems and digital platforms
• Foundational knowledge of business analysis concepts (requirements gathering, process mapping, user stories)
• Strong analytical thinking and attention to detail
• Ability to break down business problems and communicate them clearly
• Proficiency in Microsoft Office tools (Excel, Word, PowerPoint)
• Familiarity with tools like JIRA or Confluence is a plus

Tools

• Experience in tools such as Microsoft Office Suite (Excel, Word, PowerPoint), JIRA, Confluence, and other business analysis or project management tools.
• Communication: Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders.
• Problem-Solving: Strong analytical and problem-solving skills with attention to detail.
• Foundational awareness of emerging technologies (e.g., automation or AI)

Compensation and Benefits

The base salary range for this position is $70,000–$80,000 plus eligibility for a performance-based annual bonus. Actual compensation will be based on experience, education, and geographic location. We offer a competitive benefits package, including:

• 401(k) with company match
• Paid Time Off, Sick Leave
• Medical, Health Reimbursement Arrangement (HRA), Telemedicine, Wellness Program, Employee Assistance Program (EAP), Dental, Vision, Accident & Critical Illness Insurance
• Flexible Spending Account (FSA), Dependent Care FSA, Group and Voluntary Life Insurance, Short- and Long-Term Disability, Pet Insurance, Transit and Parking benefits

Additional Information

HDI Global Insurance Company is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Applicants must be legally authorized to work in the United States. Recruitment Agencies: All resumes submitted without prior HR authorization will be considered unsolicited. HDI Global Insurance Company participates in E-Verify. Employment is contingent upon successful completion of a background check and drug screen. Testing will be conducted in compliance with applicable state and local laws.