Business Analyst
About this role
Global Sales & Services Operations (GSSO) is the team that helps shape Gartner's mission-critical sales and services priorities and works with sales and services leaders to drive tactical and analytical insights. As an associate on the GSSO team, you'll be at the forefront of the ongoing transformation of Gartner's sales and services teams, which are delivering approximately $4.9B in annual revenue and working to drive sustained double-digit growth. You will partner with business leaders across Gartner to support global sales and services teams comprised of nearly 9,000 associates who sell to and service every major function, industry and market sector around the world. Gartner invests heavily in sales support resources, such as our Sales Enablement and Marketing Analytics programs. These programs are designed to support ongoing sales skill development globally, as well as taking marketing-derived leads and equipping sales to close them. This Business Analyst will join our Marketing Analytics team, focusing on Sales Enablement program success by analyzing data, developing insights, and providing data-driven recommendations.
What you will do
- Solve problems with structured/unstructured quantitative data and derive actionable insights for improving Sales Enablement ROI
- Deliver comprehensive analytics (reports, analytics, and presentations) to diagnose issues, identify risks, and lead conversations that inform and shape decision-making
- Partner with key Gartner business leaders and cross-functional stakeholders across many different GSSO functions
- Ensure data integrity and accuracy by implementing best practices for data validation, documentation, and governance
- Identify opportunities for process, data, and reporting improvements to increase efficiency and effectiveness
What you will need
- 2-4+ years proven experience as a Business Analyst or Senior Business Analyst, preferably working in business analytics and/or sales operations
- Strong quantitative and qualitative problem-solving skills, with the ability to think strategically and make data-driven decisions
- Strong analytical skills, including proficiency with Microsoft Excel and databases
- Excellent communication skills, with the ability to work effectively with different personalities across the organization
- Strong understanding of PowerBI and its capabilities
- Excellent project management skills, with the ability to manage multiple tasks across different projects at once
- Experience working with senior and executive leadership
- A team player. You get along well with your colleagues and are always ready to help get things done. You enjoy working on projects with multiple people and share knowledge
- Passionate about learning. You thrive on complex technical challenges and are always eager to learn the latest technologies
- Organized and detailed-oriented. You think ahead of time about how best to implement new features, and your code is clean, well-organized and properly documented
- Innovative. You are always proactively looking for opportunities to problem solve using innovative methods that impact the business
What you will get
- Competitive salary
- Generous paid time off policy
- Charity match program
- Group Medical Insurance
- Parental Leave
- Employee Assistance Program (EAP)
- and more!
Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
What makes Gartner a great place to work?
- Collaborative, team-oriented culture that embraces diversity
- Professional development and unlimited growth opportunities
#GSSO
What do we offer?
- Competitive salary
- Generous paid time off policy
- Charity match program
- Group Medical Insurance
- Parental Leave
- Employee Assistance Program (EAP)
- and more!