Business Analyst

About the role

As a Business Analyst at Gainwell, you’ll contribute your skills to harness the power of technology and help clients improve the health and well-being of the members they serve—particularly a community’s most vulnerable. You’ll engage in daily standups with the Medical Policy and internal modules, create and update implementation strategies, and design checklists for assigned healthcare policies.

• Analyze dependencies and assist the Gainwell Project Manager (PM) in identifying risks and issues.
• Coordinate and lead brainstorming sessions for policy research and design.
• Assess impacted Gainwell operational areas and document required documentation.
• Liaise with operational and development teams, promoting operational and project needs; maintain open communications throughout policy progress and releases.
• Define Gainwell scope with DHCS and the Gainwell PM for each assigned medical policy.
• Develop strategy and lead execution of provider manuals, bulletins, and ad-hoc messaging campaigns to Provider Portal External users.
• Assist and direct artifact updates for operational areas, including scripts, standard operating procedures, and User Guides.
• Assist with operational unit training, fielding questions and answers, escalations, etc.
• Collaborate with other key delivery teams, including Publications, Provider Training, and Operational Training.
• Other duties as assigned by the Gainwell PM.

Requirements

• 3+ years of Business Analyst experience in the Healthcare Industry.
• Working knowledge of software development concepts, including configuration, development, and batch processing.
• Advanced proficiency in Microsoft Excel and other quantitative analysis tools.
• Experience working in both Agile and Waterfall project environments.
• UAT (User Acceptance Testing) experience and a strong understanding of quality assurance processes.
• Strong analytical and business process re-engineering skills with the ability to identify and implement operational improvements.
• Influential team player with exceptional written, verbal, and presentation skills, capable of communicating complex technical concepts to business leaders, clients, and technical stakeholders.

What to expect

• Fully remote options from most US locations and territories.
• Video cameras must be used during all interviews, as well as during the initial week of orientation.

Pay

The pay range for this position is $51,900 - $74,200 per year. The base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

Benefits

• Generous, flexible vacation policy.
• 401(k) employer match.
• Comprehensive health benefits.
• Educational assistance.
• Leadership and technical development academies to help build your skills and capabilities.