Business Analyst

We are seeking a Business Analyst to bridge the gap between business stakeholders and technical teams by gathering requirements, analyzing business processes, and delivering solutions that improve operational efficiency and business outcomes.

Responsibilities

• Gather, analyze, and document business requirements from stakeholders
• Conduct requirement elicitation sessions, workshops, and interviews
• Create Business Requirement Documents (BRD), Functional Requirement Documents (FRD), user stories, and process flows
• Analyze current business processes and identify opportunities for improvement
• Collaborate with development, QA, and project management teams throughout the SDLC
• Translate business needs into functional specifications for technical teams
• Support User Acceptance Testing (UAT), test planning, and defect resolution
• Prepare reports, dashboards, and presentations for stakeholders
• Facilitate communication between business users and technical teams
• Ensure project deliverables meet business objectives and requirements

Business Analysis Skills

• Requirements Gathering & Analysis
• Business Process Modeling
• Gap Analysis
• Workflow Documentation
• Stakeholder Management
• User Story Creation
• Change Management

Technical Skills

• SQL (basic to intermediate)
• Microsoft Excel (Pivot Tables, VLOOKUP, Reporting)
• Knowledge of Agile/Scrum methodologies
• Experience with requirement management tools such as Jira and Confluence
• Experience with process mapping tools such as Microsoft Visio
• Knowledge of SDLC and software implementation projects

Qualifications

• Bachelor's degree in Business Administration, Information Systems, Computer Science, Finance, or related field
• 3–8+ years of Business Analyst experience
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Experience working with cross-functional teams and stakeholders

Preferred Skills

• Agile/Scrum certification (CSM, CSPO, SAFe)
• Experience with data analysis and reporting tools
• Knowledge of healthcare, banking, insurance, retail, or pharmaceutical domains
• Experience with UAT coordination and testing