Business Analyst

About the role

The Business Analyst will report to, and work closely with, our central operations team lead. In this role you will need to identify and implement data-driven scalable strategies to grow our business. Successful team members have an “extreme ownership” mentality, understand the importance of data and attention to detail, and are high-energy solution oriented problem solvers. We’re looking for team players who are looking to make an immediate impact at a high-growth disruptive startup. This role can be remote (U.S. based only), or in-person in McLean, Virginia.

Responsibilities

• Develop and use analytical tools to measure and generate ways to improve customer acquisition/retention/engagement and grow overall platform usage
• Hands-on assistance managing dynamic and growing marketplaces using custom dashboards
• Serve in both project management and operator roles on various short-term and long-term ops, comms, and marketing initiatives
• Help manage and improve our automated drip campaigns. This includes ensuring timely and consistent deployment, as well as conducting in-depth analyses of open rates and campaign effectiveness
• Draft copy for and implement email, text, and other digital communication and marketing campaigns
• Run and expand Empower’s vehicle-exterior advertising program
• Run and expand Empower’s in-vehicle marketing efforts
• Help create content for Empower’s unpaid, organic social media campaigns
• Help manage paid media campaigns to maximize RO

Requirements

• Bachelor’s or other 4-year degree with high academic achievement
• 0-2 years of post college professional experience, ideally in a fast paced environment
• Experience in data analytics (proficiency with Excel/Google Sheets required; experience with SQL/R/Python is a plus)
• An innate understanding of ROI
• Ambitious and dependable

Pay

Competitive compensation: $60,000 - $80,000 base salary (based on experience) + equity + performance based bonus

Benefits

• Competitive benefits
• Being part of a great team to better the lives of gig workers
• Exposure to C-Suite and other senior team members across all departments
• No dull or unchallenging days!
• We are currently unable to sponsor visas for this position