Business Analyst

About the role

We are designing the grid of the future! Join us in shaping the future of integrated technology solutions! We are seeking a motivated and detail-oriented research engineer or business analyst who will be on-site and contribute to impactful client projects. In this role, you will collaborate with experienced professionals, hone your analytical and technical skills, and make a tangible impact on projects that enable our clients to achieve their goals.

Responsibilities

• Research, analyze and document complex technical and analytical topics as directed (e.g., regulations, emerging technologies, trends, and industry best practices).
• Document and manage operational metrics and key performance indicators (KPIs), including defining data sources, determining metric ownership, and reporting requirements; establishing standardized metric templates and documentation.
• Support development of reporting dashboards and tracking mechanisms, including facilitate stakeholder alignment on metric definitions and usage.
• Perform data validation and analysis to confirm metric integrity, including evaluate insights and support recommendations to improve operational performance, and ensure metrics support ongoing DSO strategy outcomes.
• Provide light/lean project management services.
• Collaborate with cross-functional teams to deliver client solutions effectively.
• Perform quality assurance on deliverables to ensure compliance with standards and expectations.

Qualifications

• Bachelor’s or Master’s degree in Engineering, Computer Science, Information Systems, Business, Public Policy, or a related field.
• A strong passion for technology, and a proven track record for successful work with technology.
• Experience using Artificial Intelligence tools (Microsoft Copilot, Github Copilot Anthropic’s Claude, OpenAI ChatGPT, etc.) to support workflow automation, Python coding, and code development in other programming language.
• Proficiency in Microsoft PowerBI, and Microsoft Office tools (Excel, Word, PowerPoint).
• Strong communication and organizational skills with a desire to learn and contribute in a team environment.
• Analytical mindset with attention to detail and problem-solving capabilities.
• Previous experience in consulting or with project management software is a plus.

Schedule

General working hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional extended hours may be required to meet project deadlines. Occasional travel may be needed (10% or less).

Location

This position operates in a professional office environment in Allentown, PA.

Benefits

• Comprehensive health and wellness benefits including medical, dental, and vision with 100% premium coverage for you
• Generous PTO and paid holidays
• MyShare Employee Ownership Program
• Work with industry leaders
• 401K, up to a 4% match (100% vested from day 1)