Business Analyst
DRT Strategies delivers expert management consulting and information technology (IT) solutions to large federal agencies, the U.S. Navy, state and local government, and commercial clients in health care, technology, and financial services. The firm’s name stands for Driving Resolution Together — a philosophy of collaborating with clients to solve their most pressing challenges by combining Fortune 500 experience with small‑business responsiveness.
Project Description
We are looking for a positive‑minded junior business analyst who wants to grow, learn, and take on new challenges in a fast‑paced environment supporting the federal government. Candidates must have a can‑do attitude, be highly professional, and possess excellent written and verbal communication skills.
Job Summary
The Business Analyst will assist in developing user stories and acceptance criteria, writing test plans and testing new development, understanding and demonstrating the new application to customers, and helping developers meet customer needs. This is a great opportunity to learn and develop while contributing to a massive government project.
Responsibilities
- Work in a fast‑paced, high‑complexity environment requiring flexibility, comfort with ambiguity, balancing frequent priority changes, and managing complex relationships across a multi‑geographical delivery team and customers in the U.S., with high attention to detail.
- Support management of all aspects of service delivery to ensure tasks are delivered as required, professionally, with high quality and customer satisfaction.
- Operate in an agile environment while communicating daily with DRT team members and customers.
- Build strong customer relationships and become a trusted support resource.
- Facilitate improved communication across the project team, hunt down information and inputs from the right parties, and establish collaborative working relationships.
- Develop process documentation, streamline and improve business practices, and identify efficiencies.
- Respond to feedback and communication in a timely manner.
Required Experience
- Ability to obtain and maintain a U.S. Federal Government Public Trust clearance.
- Experience working independently to ensure timeliness and quality of work, managing client interactions, and reporting process gaps, issues, and improvement ideas.
- Ability to prioritize initiatives based on business needs and requirements.
- Create requirements specifications, user stories and acceptance criteria, design documents, test scripts, and test plans.
- Experience prioritizing work in a fast‑paced environment.
- Exceptional organizational skills.
- Skilled in Microsoft Office suite (Word, Excel, PowerPoint, Visio, etc.).
- Skilled using JIRA to house written user stories and acceptance criteria.
- Experience developing Confluence pages.
- Prepare and maintain project documentation such as meeting notes, project schedules, and status updates.
- Experience with project management best practices (defined milestones, clear requirements and scope, issue management and escalation, etc.).
- Experience participating in and leading daily client‑facing interactions, requiring excellent verbal/written communication skills and attention to detail.
- Ability to multitask efficiently and effectively, working both independently and within a team environment.
Preferred Experience
- Developing user stories, acceptance criteria, and test plans.
- Testing web‑based solutions.
- Demoing for customers and stakeholders.
- Evaluating web‑based solutions for accessibility requirements.
- Agile development approach.
Education & Training
- Bachelor’s degree required.
Work Authorization & Clearance
This position requires the ability to obtain and maintain a U.S. government Public Trust clearance. Due to contract requirements, candidates must be U.S. citizens or lawful permanent residents (green card holders) to be eligible. No agencies, third parties, or corp‑to‑corp submissions.
Pay
Salary range: $60,000–$75,000, commensurate with experience.