Business Analyst
Commence · Baltimore, MD · 2 mo ago
AnalystFull-time
Responsibilities
- Lead requirements gathering sessions with CMS stakeholders and end users
- Translate business needs into functional and non-functional requirements
- Develop and maintain user stories and use cases
- Process flows
- Ensure traceability from requirements through testing and deployment
- Maintain documentation required for audits and reviews
- Analyze and document end-to-end case management workflows
- Define data requirements and mapping logic across systems
- Collaborate with data engineers on data models and reporting needs
- Participate in Agile ceremonies such as sprint planning, daily standups, sprint reviews and retrospectives
- Maintain and prioritize the product backlog with the Product Owner
- Support acceptance criteria definition and backlog grooming
- Act as a liaison between CMS stakeholders, developers, and QA teams
- Facilitate workshops, demos, and requirements walkthroughs
- Prepare clear documentation and status updates for leadership
Requirements
- Bachelor’s degree in business, healthcare, IT, or related field
- 5+ years of Business Analyst experience (federal or healthcare preferred)
- Experience supporting CMS or similar federal health programs
- Strong knowledge of case management systems and workflows
- Experience with Agile methodologies
- Expertise with tools such as Jira, Confluence, Azure DevOps
- Direct experience supporting CMS initiatives
Qualifications
- Preferred: Experience with CMS programs or Medicaid/Medicare systems
- Preferred: Experience with healthcare data formats (CDA, HL7, FHIR)
- Preferred: Agile certifications (e.g., SAFe, Scrum) certifications