Business Analyst

Essential Job Duties And Responsibilities

• Works with business managers, stakeholders, and end users to define system and project needs and requirements.
• Deep, obsessive understanding of portfolio of applications, users and user journeys within the system or product.
• Defines features and creates detailed user stories for IT to fully evaluate scope, level of effort and timing.
• Responsible for managing and prioritizing the product backlog management for future development.
• Understands the company vision, delivering new/enhanced features that support strategic initiatives.
• Communicates project needs, and responsible for ongoing communication through completion.
• Schedules and runs meetings as needed, to facilitate the forward movement of projects.
• Sets timelines in conjunction with management and IT feedback, tracks progress of work, communicating to all parties along the way.
• Offers suggestions and brings recommendations for next steps and improvements and facilitates the completion of projects in a holistic manner.
• Participates in, and/or leads special projects as assigned- creating and mapping the user stories to deliver new capabilities for end users.
• Locates and defines new process improvement opportunities and works with management to prioritize business and information needs.
• Internal Support:
  • Affords assistance with custom system or data needs, as needed.
  • Evaluates and develops the need and scope of internal requests as needed and is responsible for work being clearly communicated to IT and being completed.
  • Develops and assists in implementation of strategies to optimize efficiency and quality in products, keeping end-user needs at top of mind.
• Communicates regular product updates and timing of enhancements and ongoing projects to leadership and executive teams, in a summary format.
• Assists with and coordinates end user testing to help ensure the delivery of quality products.

Qualifications

• Analytical Skills, Business Analysis, and Business Process skills.
• Excellent communication and interpersonal skills.
• Experience in conducting data analysis.
• Knowledge of business analysis methodologies.
• Strong problem-solving and critical thinking skills.
• Demonstrated history of delivering products and features through formal and detailed story writing, providing scope details, background/context and acceptance criteria.
• Knowledge of the Agile software development process, leveraging Azure DevOps, for IT projects.
• Effectively deliver information and respond to questions from groups of managers, clients, and customers.
• Practical problem-solving skills, dealing with a variety of variables and situations.
• Experience in the IT industry is a plus.
• Strong organizational skills, and ability to prioritize and multi-task.
• Bachelor’s degree in business administration, Information Technology, or related field.