Business Analyst

About the role

Azenta Inc. is a company that fosters innovation and encourages its employees to think outside the box. The company's core values are Customer Focus, Achievement, Accountability, Teamwork, Employee Value, and Integrity. This position is for a Business Analyst who will support the Azenta Limfinity Sample Management System (ALSMS) and Tableau.

Responsibilities

• Support the Software Development Life Cycle (SDLC) for both ALSMS and Tableau
• Partner with internal subject matter experts, external customers, internal Sales and Marketing, and network within the Life Sciences community to maintain and improve the function of ALSMS and Tableau
• Provide commercial, technical, and training of custom interfaces, including creation of compliance documents as needed during stakeholder analysis
• Work with stakeholders to define needs, document requirements, and support stakeholder organizations in writing and executing of test scripts
• Provide technical support for the development and implementation of training
• Act as a leader to mentor and transfer knowledge to the Sample Repository Services team
• Manage projects to ensure they stay on schedule and within defined scope
• Create and document reporting requirements
• Develop and document dashboards for internal use and distribution
• Generate custom reports
• Investigate system bugs
• Support continuous process improvement through ideas, analytics, content creation, etc.

Requirements

• Bachelor’s degree or equivalent work experience
• Prior BioBank or Laboratory operations experience is highly preferred
• Knowledge and experience with ALSMS and Life Science inventory databases
• Experience with Snowflake preferred
• Programming experience preferred
• Aptitude to convert user input into clear requirements
• Ability to translate technical information into competent training and compliance documents and stakeholder/customer requirement documentation for both internal and external customers
• Excellent written and verbal communication skills; ability to translate between the product development team and the Biobank teams
• Demonstrable track record of analyzing issues with a focus on problem-solving
• Exceptional customer focus, strong troubleshooting, problem-solving skills, practical “can-do” attitude, and desire to delight customers with great solutions

Physical Requirements

• Extended periods of standing or sitting
• Sitting, reaching, lifting, bending, pulling, and additional motion/mobility requirements as needed
• Right- and left-hand finger dexterity
• Ability to discern colors or use of color correction glasses
• Ability to work with refrigerants (e.g., dry ice and LN) using proper PPE

Working Conditions

The employee will be working in an area with potentially infectious materials. They will be responsible for maintaining a clean work environment and enforcing and following Universal Precautions for bloodborne pathogens when working in an area considered to be potentially contaminated.

Benefits

Join us and help enable life-changing discoveries by keeping critical life science systems running reliably every day. This position is currently not eligible for any employment sponsorship. If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at Recruiting@azenta.com for assistance.

Pay

The posted pay range for this position is an estimate based on current market data and internal pay structure. Final compensation may vary above or below this range depending on factors such as experience, education (including licensure and certifications), qualifications, performance, and geographic location, among other relevant business or organizational needs.

Schedule

Details about the schedule are not specified in the job posting.