Business Analyst

About the role

A Business Process Analyst is sought for a 9-month engagement to support infrastructure-focused security initiatives. This role will partner with infrastructure, security, engineering, operations, and program teams to analyze current processes, identify gaps, and help drive improvements that strengthen execution, governance, and operational consistency within a complex enterprise technology environment.

Responsibilities

• Analyze and document current-state processes related to infrastructure and security initiatives.
• Partner with infrastructure, engineering, security, and operational teams to identify process gaps, inefficiencies, dependencies, and risks.
• Support the development of target-state process flows, standard operating procedures, intake models, and governance routines.
• Help coordinate process improvements tied to security efforts such as vulnerability remediation, patching governance, and exception management.
• Facilitate working sessions with cross-functional stakeholders to gather requirements and validate workflows.
• Develop clear documentation including process maps, RACI models, requirements, and action trackers.
• Track action items, process milestones, dependencies, and risks across multiple workstreams.
• Support reporting and status communication for leadership and program stakeholders.
• Identify opportunities to improve consistency, accountability, and operational adoption.
• Assist with implementation planning to ensure new or revised processes are practical for infrastructure teams to execute.

Requirements

• 5+ years of experience as a Process Analyst, Business Analyst, Program Analyst, or related role in enterprise technology environments.
• Experience working with infrastructure organizations, such as server, network, cloud, storage, platform, or operations teams.
• Experience supporting security, risk, compliance, or remediation-related initiatives in a technology environment.
• Demonstrated ability to document and improve operational processes across cross-functional teams.
• Strong facilitation skills with the ability to engage technical and non-technical stakeholders.
• Experience creating process documentation, workflow diagrams, procedures, and governance artifacts.
• Organizational skills with the ability to manage multiple priorities and follow through on action items.
• Proficiency with tools such as Microsoft Office, Visio, Excel, PowerPoint, Jira, ServiceNow, or SharePoint.

Preferred Qualifications

• Experience in large, regulated enterprise environments.
• Familiarity with infrastructure security concepts such as vulnerability management, patch lifecycle processes, and asset ownership.
• Experience supporting technology transformation, governance, or control-related initiatives.
• Working knowledge of Agile, hybrid delivery models, or structured program governance practices.
• Ability to translate technical operational issues into process improvements and executive-ready reporting.

Benefits

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Pay

TBD

Schedule

TBD

Contact Information

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.