Business Analyst Advisor

What You Can Expect

This role involves working closely with the Digital IT team to support the application landscape that enables order to cash business operations. The primary applications are a pricing and costing SaaS application and a commercial billing and invoicing SaaS application.

You will be responsible for liaising with business stakeholder groups and the Digital IT delivery team to ensure the stability of the applications, vendor engagement, and new functionality requests or process optimization needs. Your goal is to drive organizational alignment, engagement, and end-user adoption of the SaaS platforms to optimize business performance.

Your roles and responsibilities include:

• Own and maintain accurate, up-to-date application training materials and business process documentation, ensuring alignment with current state systems, workflows, and operational practices
• Develop future state process documentation as needed when new functionality/workflows are released by the SaaS providers
• Collaborate with business stakeholders to design and document functional process improvements as needed to ensure optimal application utilization
• Gather, document, analyze, and challenge functionality requests and requirements
• Evaluate options of technical solutions and assess their feasibility and impact on the business stakeholder groups
• Document functional specifications, user stories, and system requirements as part of the enhancement delivery process
• Facilitate communication between business stakeholder groups and project delivery teams implementing application changes
• Ensure adherence to data governance and internal controls as defined by the ENGIE compliance and controls teams
• Facilitate engagement and issue resolution on user requests, issues, and issue resolution between the business stakeholders and the SaaS vendors
• Identify bottlenecks, inefficiencies, and areas of improvement in the solutions
• Provide effective and timely communication to all relevant teams
• Provide regular progress reports to the PMO

What You’ll Bring

• Bachelor’s degree in Computer Science, Information Technology, or a related discipline with a minimum of seven (7) years of relevant experience in a Business Analyst or Project Manager role; or an Associate’s degree in Computer Science, Information Technology, or a related discipline with a minimum of ten (10) years of relevant experience in a Business Analyst or Project Manager role
• Proficiency in Microsoft PowerPoint, Word, Excel, Teams, SharePoint, and Project, with the ability to create presentations, manage documentation, and support project tracking and collaboration
• Proficient experience with process mapping documentation using tools like Visio or Lucid
• Excellent communication skills, highly competent presenter, able to gain credibility, engender trust and influence all levels, strong partnering skills, adaptability

Additional Details

• This role is eligible for our hybrid work policy consisting of three (3) days in the office and two (2) days remote
• Must be willing and able to comply with all ENGIE ethics and safety policies

Compensation

• Salary Range: $117,300 – $179,860 USD annually
• This represents the average expected pay range for a qualified candidate.
• ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors.
• In addition to base pay, this position is eligible for a competitive bonus/incentive plan.
• Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match. But that's not all – we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full-time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it! Join us as we develop energy that is renewable, efficient, and accessible to everyone.

At ENGIE, every talent has a role to play in the adventure of the century. Make a difference and enjoy a fulfilling professional experience. Take on exciting challenges and build a career path that reflects who you are.

Join us and be part of the adventure!

ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an inclusive workplace for all employees. We are committed to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We value internal mobility and will offer sponsorship for this role to internal candidates only.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed.