Business Analyst (31783)

Position Purpose

We’re seeking a proactive Business Analyst to support reporting and analytics across the organization. The ideal candidate is comfortable working across Excel, SQL, and Microsoft Power BI, and can translate business needs into clear, reliable reporting solutions. This role will partner with stakeholders to gather and document requirements, develop and validate reports and dashboards, and deliver insights that support day-to-day and strategic decision-making. The analyst will also support end users, lead training sessions, and coordinate testing to ensure accuracy, consistency, and usability of reporting outputs.

Responsibilities/Duties/Functions/Tasks

• Data Analytics
• Perform detailed analysis using Excel, SQL, and Microsoft Power BI to support business and operational decision-making.
• Extract, transform, and analyze data from multiple sources to identify trends, patterns, and insights.
• Create and maintain reports and dashboards across Excel and Power BI, ensuring accuracy and usability.
• Create clear visuals and summaries for executive-level presentations.
• Support ad hoc analysis requests and troubleshoot data or reporting issues as needed.

Requirements/Gathering and Documentation

• Gather and document requirements from stakeholders through interviews, workshops, and surveys.
• Analyze and document business processes, workflows, and systems.
• Create mock-ups, wireframes, and prototypes to illustrate potential solutions.
• Create detailed requirement specifications, functional specifications, and business requirement documents.
• Facilitate meetings and presentations to communicate findings, recommendations, and project updates.

Training & Customer Support

• Conduct training sessions for end users on how to generate, interpret, and use Power BI reports effectively.
• Create user-friendly documentation, training materials, and instructional training videos.
• Assist in answering analytics inbox emails and tickets in a timely and professional manner.
• Triage tickets and emails to the appropriate team member. Resolve or escalate issues as needed, ensuring customer satisfaction.

Testing and Quality Assurance

• Develop test plans and test cases to ensure solutions meet business requirements.
• Conduct or coordinate user acceptance testing (UAT).
• Identify and document defects and work with development teams to resolve them.

Qualifications

• Education: Bachelor’s degree in Business, Finance, Mathematics, Computer Science, Economics, or Statistics.
• Experience: At least 5 years of experience in data analysis, evaluation, and visualization, preferably in the healthcare industry, with finance experience considered.
• Advanced Proficiency: In Microsoft Excel, including functions and formulas, data analysis techniques, and data visualization including graphs and charts.
• Tools: Advanced proficiency in Microsoft Excel, Business experience conducting meetings, requirements gathering sessions, and documenting requirements and report mock-ups, Experience using Power BI or Tableau strongly preferred.
• Performance Requirements: Excellent communication, presentation, and customer service skills; proficient with Microsoft suite of tools; advanced Excel knowledge; ability to facilitate meetings and presentations; ability to effectively prioritize and handle multiple tasks; strong attention to detail; ability to maintain the highest level of confidentiality; ability to work with a high degree of autonomy as well as part of team; self-motivated with initiative and a focus on solutions; strong problem-solving abilities.

Equipment Operated

This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Work Environment

This job operates in professional office environments. Physical Requirements: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 30 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

EEO/AA-M/F/disabled/protected veteran

GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrate the diversity of our physicians, staff, and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background. Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check. NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION. No phone calls or agencies, please.