Business Analyst 3

ACS Professional Staffing is looking for an on-site Business Analyst 3 to lead business analysis and change management efforts, including gathering requirements, analyzing processes, developing change strategies, and supporting organizational transformation initiatives.

Responsibilities

• Collaborate and communicate with internal technical and business experts, including the assigned Project Manager (PM), to assist with and recommend project team requirements.
• Provide recommendations to management at all levels to build leadership/sponsorship capabilities and address change management (CM) initiatives.
• Develop, draft, and recommend new or revised change management processes, procedures, and workflows to meet customer/end-user requirements.
• Facilitate Transmission projects by assisting managers in developing and implementing approved change plans and materials (sponsorship, training, communication, resistance management, and change management).
• Assist management with the development and implementation of change plans and strategies through feedback loops or measurements.
• Support the implementation of new programs and initiatives, including drafting proposed roles, responsibilities, processes, and infrastructure for sustainment.
• Monitor the effectiveness of change plans and strategies, recommending improvements for maximum benefit.
• Alert stakeholders of risks that may impact project scope or schedule, provide mitigation recommendations, and implement approved actions.
• Collaborate with other CM Specialists to share best practices and coordinate on Transmission-wide initiatives.
• Use Prosci methodology and data sources to assess change saturation and make recommendations to project teams, sponsors, and stakeholders.
• Promote and support seamless organizational change across departmental boundaries.
• Maintain and improve change management toolkits (deliverables, templates, techniques) for different audiences.
• Validate change management strategies, plans, and tools align with Human Resources strategy.
• Collaborate with stakeholders to create and recommend a comprehensive communication strategy and assist with implementation.
• Provide expertise to validate quality deliverables across various communication mediums and topics.
• Support business stakeholders in gathering and analyzing information to clarify business operations, document current/future states, identify solution alternatives, and define procedures.
• Provide process and organizational expertise for facilitating, planning, and executing approved business operations and change initiatives.
• Research, interview stakeholders, and gather requirements to present solution recommendations for management approval.
• Evaluate information from multiple sources, reconcile conflicts, decompose high-level details, and incorporate findings into project and change management plans.
• Evaluate proposed and in-flight initiatives, assisting management in preparing business cases (financial planning, decision-making, risk assessment, strategic planning, internal controls, process management).
• Utilize software to integrate requirements into ongoing project management activities.
• Assist in developing holistic assessments of operational, cultural, and organizational capabilities, resources, and risk factors.
• Conduct risk analysis to identify possible outcomes based on financial programming, integration requirements, and project management controls.
• Coordinate planning and execution milestones, schedules, and tasks for successful initiative completion.
• Identify project deliverables and deadlines, including communication plans, change management plans, assessments, user guides, and support tools.
• Maintain and mark documents, files, and records in compliance with requirements, sharing only with authorized personnel.
• Recommend program evaluation criteria incorporating performance metrics, compliance requirements, and lessons learned.
• Recommend programmatic and process changes based on trends and stakeholder feedback.
• Provide organizational and process analysis, reengineering, program planning, and transition planning for business and strategic initiatives.
• Analyze organizational structure, functions, and processes to recommend resource allocation, personnel utilization, and efficiency improvements.
• Recommend methods for enhancing project, program, and procedural efficiency through process modification and technology application.
• Maintain regular, effective communication regarding project status and concerns with managers, stakeholders, and project teams.
• Collaborate with subject matter experts to convey technical vision and analyze tradeoffs between usability and performance needs.
• Develop documentation to validate process repeatability, facilitate training on analytical tools, and support business continuity.

Requirements

• A degree in Business Administration, Business Management, Accounting, Computer Science, Organizational Development, or a closely related field is preferred.
• With an applicable Bachelor’s degree, 8 years of experience is required.
• With an applicable Associate’s degree, 10 years of experience is required.
• Without an applicable degree, 12 years of experience is required.
• Direct work experience and knowledge of analysis and change management principles and methodologies.
• Demonstrated experience leading and providing Change Management programmatic setup and support.
• Experience with project and change management approaches, tools, and phases of the project lifecycle.
• Experience with large-scale organizational change efforts.
• Intermediate proficiency in Visio (flowcharts), MS Project, Access, and SharePoint.
• Technical interviewing skills, including functional/process interviewing and facilitating group sessions.
• Certified Business Analysis Professional (CBAP) designation.
• Certified Change Management Professional (CCMP) designation.
• Experience with International Institute of Business Analysis (IIBA) methods.
• Experience with the Prosci methodology for Change Management.
• Valid U.S. Driver’s License is required.
• U.S. citizenship is required; work sponsorship is not available.

Benefits

• Paid holidays: 11
• PTO: Starting at 10 days
• Sick Leave: Up to 56 hours per year (prorated based on start date)
• Employee Assistance Program (EAP)
• Benefit Options: Medical, Dental, Vision, FSA, DCA, LPFSA, HSA
• Group Life/AD&D, Voluntary Life/AD&D
• Voluntary Short-Term Disability, Voluntary Long-Term Disability
• Voluntary Critical Illness, Voluntary Accident, Hospital Indemnity
• 401k (immediately eligible for employee and employer contributions; employer match up to 4%)
• Calm App
• LifeBalance Discount Program

Pay

$42.87 - $61.25 per hour

Schedule

Full-time, on-site in Vancouver, WA