BUSINESS ANALYSIS SENIOR MANAGER

Our client operates in the online travel and hospitality industry, connecting millions of guests with hosts offering unique stays and experiences across nearly every country. Its platform focuses on creating authentic travel experiences while fostering trust, safety, and community engagement.

About the role

The Software Engineer, Trust develops and maintains scalable systems that detect and prevent fraudulent listings on the platform. This role collaborates closely with engineering, machine learning, product, operations, and data science teams to strengthen platform integrity, protect users, and reduce financial losses associated with fraud.

Responsibilities

• Develop and maintain large-scale backend systems that detect fraudulent activity using rules and machine learning models.
• Collaborate with machine learning engineers, product managers, operations teams, and data scientists to identify opportunities and refine fraud detection requirements.
• Build tools and automation that help operations teams identify and reduce fraud efficiently.
• Design user challenges and verification experiences that prevent fraudulent listings while minimizing disruption to legitimate users.
• Develop solutions for location verification, automated fraud investigations, operational tooling, and machine learning data pipelines.
• Scale fraud prevention systems and continuously improve detection capabilities.

Requirements

• Minimum of 3 years of professional software engineering experience building scalable systems; advanced degrees in relevant fields may be considered.
• Experience developing user-facing products or large-scale backend systems.
• Proficiency in one or more programming languages such as Ruby/Ruby on Rails, Java, JavaScript, Python, or Scala.
• Ability to write high-performance, production-quality code.
• Strong understanding of architectural patterns for large-scale web applications, including APIs, data pipelines, and algorithms.
• Experience or interest in collaborating with design, product, data science, and research teams.
• Strong communication skills with the ability to work effectively with non-technical stakeholders, including legal and operations teams.
• Experience in Trust and Risk domains is a plus.

Pay

Salary range: $162,000–$186,000 USD. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Benefits

• Employee Travel Credits