Business Analysis Manager Vice President

Job Responsibilities

• Own and deliver a portfolio of Vice President-level governance and resiliency programs end-to-end, from planning through execution and sustainment.
• Lead business resiliency plan management, updates, and annual recertification activities.
• Cook up recovery strategy testing, tabletop exercises, and playbook maintenance to beef up operational readiness.
• Manage real-time resiliency events by organizing operational response, issue tracking, and leadership communications.
• Govern dynamic workforce strategies to ensure alignment to legal guardrails, regulatory requirements, and contractual obligations.
• Perform risk and control assessments for new and existing workforce models and document results, decisions, and approvals.
• Oversee inter-affiliate sharing, third-party oversight, personal account dealing, and consecutive leave governance activities and deliverables.
• Produce leadership-ready materials with clear insights, accurate data, and concise executive messaging.
• Partner with Legal, Compliance, Audit, Controls, and business stakeholders to support audits, examinations, and litigation-related requests.
• Identify operational, regulatory, and execution risks and drive timely mitigation plans with accountable owners and milestones.
• Drive continuous improvement through process simplification, standardization, and automation opportunities across the program portfolio.

Required Qualifications, Capabilities and Skills

• 8+ years of experience in program management, business analysis, or operations governance within financial services.
• Demonstrated experience leading regulatory programs in audit, testing, and control environments.
• Demonstrated experience in business resiliency or business continuity planning, including testing and plan maintenance.
• Experience applying operational risk and governance frameworks to identify, assess, and mitigate risk.
• Proven ability to lead complex, cross-functional initiatives end-to-end with strong ownership and accountability.
• Strong experience partnering with Legal, Compliance, Audit, and Controls stakeholders.
• Excellent analytical and problem-solving skills, including the ability to translate data into actionable insights.
• Strong written and verbal communication skills, including executive-level presentations and messaging.
• Able to manage competing priorities in a fast-paced environment while meeting critical timelines.
• High attention to detail and commitment to data accuracy and quality of deliverables.

Preferred Qualifications, Capabilities, and Skills

• Experience supporting more than one Consumer and Community Banking (CCB) Operations Function/Line of Business.
• Demonstrated knowledge with personal account dealing programs and controls.
• Acquaintance with inter-affiliate sharing governance and oversight expectations.
• Knowledge of third-party oversight governance, risk assessments, and monitoring practices.