Business Analysis Manager

About the role

This Business Analysis Manager role owns consolidated base analytics for the Prepaid business across all prepaid brands and serves as the analytical backbone for the Steering team's forecasting and performance management processes. The position supports the expansion of prepaid analytics capabilities and the newly established Enterprise Performance Management organization. It is responsible for maintaining the single, unified view of key prepaid performance metrics—including subscriber base, gross adds, deactivations, reactivations, net adds, and ARPU—across the entire prepaid brand portfolio, enabling consistent reporting, forecasting, and strategic decision-making.

Responsibilities

• Interact with various teams across the T-Mobile to provide insights, analysis and recommendations that deliver data-driven, optimized experiences.
• Serve as a key point of contact in providing data and reporting solutions to drive enterprise results, including reports, dashboards, visuals, and self-service environments. Define product feature and campaign success metrics and benchmarks.
• Utilize analytical and modeling capability to enhance decision making across a range of options and present findings and recommendations for prioritization of resources to all levels of the organization.

Requirements

• Bachelor's Degree in Data analysis, data science, similar quantitative fields or equivalent practical experience (Required)
• 4-7 years Working experience solving analytical problems using quantitative approaches (Required)
• 4-7 years Working experience reporting and analyzing performance & data visualization (Tableau, Power BI, etc.) (Required)
• 4-7 years Working experience in advanced analytics, which includes SQL analysis of complex datasets, competitive analysis, quantitative analysis & research (Required)
• Working experience with Python, R, Go or similar statistics or data science language preferred. (Preferred)
• Telecommunications (Preferred)

Qualifications

• At least 18 years of age
• Legally authorized to work in the United States

Benefits

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

T-Mobile maintains a drug-free workplace.