Bus Stop Wayfinding Coordinator, Furniture and Operations Unit

About the role

The NYC DOT Transportation Planning and Management Division (TPM), Office of Livable Streets (OLS), is seeking a Bus Stop Wayfinding Coordinator within Furniture and Operations. Furniture and Operations manages contract management, design, planning, installation, and maintenance of bike parking, benches, leaning bars, wayfinding signage, curb extensions, and safety devices for pedestrians, cyclists, and transit riders throughout New York City.

Responsibilities

• Research, analyze, and develop new standards for mapped and non-mapped signage at bus islands throughout New York City.
• Develop and maintain documentation for maps, graphics, and content standards, product templates, and training materials.
• Produce transit-branded wayfinding maps and signage using Adobe Illustrator/InDesign and ArcGIS.
• Review maps produced by others, ensuring accuracy and adherence to strict graphic and content standards.
• Coordinate printing, deliveries, installation, and inspections of wayfinding products, as needed.
• Aid in the design process for new and other wayfinding map products, as well as changes to existing map products and structures.
• Develop and maintain a tracking system for new signage at bus islands compatible with existing tracking systems, in coordination with Furniture and Operations Data Managers and Data Coordinators.
• Perform data entry and other database management tasks as needed for program maintenance.
• Coordinate with business improvement districts, sibling agencies, cultural institutions, elected officials, Community Boards, conservancies, and other community groups to update map content.

Requirements

The Department of Transportation's (DOT) mission is to provide for the safe, efficient, and environmentally responsible movement of people and goods in the City of New York and to maintain and enhance the transportation infrastructure crucial to the economic vitality and quality of life of our primary customers, City residents. DOT is an equal opportunity employer, committed to recruiting and maintaining a diverse workforce in an open and inclusive environment.

Preferred Skills

• Professional experience in urban planning, graphic design, and/or related fields;
• Previous experience with GIS mapping, Adobe Creative Suite (especially Adobe InDesign and Adobe Illustrator), computer-aided design (CAD), Microsoft Office, and relational databases (such as Microsoft Access);
• Excellent organization skills and an ability to focus on details and respond quickly to requests;
• Strong analytical/critical thinking skills;
• Ability to write and communicate clearly;
• Excellent time-management skills;
• Demonstrated interest in transportation and the built environment of NYC;
• Willingness to work in the field in all seasons, traveling by bike, walking, or using mass transit.

Work Location

55 Water Street, New York, NY 10041

Hours/Shift

35 hrs per week / 9 am - 5 pm

Additional Information

This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed to between the City and DC37. For information on NYC Civil Service Exams, please visit here.

Note

Less than 2 yrs. City Service - New Hire Rate: $62,868, 2 or more yrs. City service - Minimum Incumbent Rate: $72,298

To Apply

All resumes are to be submitted electronically using one of the following methods:

• Go to www.nyc.gov/careers/search and search for the Job ID number: 783514
• Current employees please log on into Employee Self Service at https://hrb.nycaps.nycaps.nycnet follow the Careers Link, ID number 783514

Community Coordinator - 56058

Minimum Qualifications

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above;
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above;
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.