Bus Proc Impvmt Manager

About the role

We are seeking a Business Process Improvement Manager to lead a high-performing team within the Surgical OU Clinical, Medical Affairs and Healthcare Economics Policy Reimbursement (CMAH) function. This is a hands-on leadership opportunity in a fast-paced, evolving environment where you will coach and develop talent, partner across functions, and guide teams to deliver work that matters.

Responsibilities

• Manage and coach team members through regular check-ins, feedback, and development planning to build capability and ensure strong performance.
• Lead team execution and prioritize work by assigning responsibilities, removing barriers, and ensuring timely delivery of high-quality outputs.
• Partner with cross-functional stakeholders and LT members to align on resource needs, funding decisions, and prioritization tradeoffs based on evolving business demand.
• Monitor capacity, demand, and compliance metrics (e.g., time reporting, supply vs. demand) and proactively identify risks, gaps, and opportunities for optimization.
• Oversee planning and reporting processes (AOP, LBE, Resource First, headcount), ensuring data accuracy, aligned assumptions, and timely delivery of high-quality outputs to leadership.
• Prepare and deliver regular reporting and insights (MTD, QTD, YTD) that clearly communicate trends, risks, and actionable recommendations.
• Manage governance and enabling tools by ensuring effective forums, tracking actions to closure, and maintaining core platforms (SharePoint, reporting templates, and communication channels) to support transparency and consistency.

Requirements

• Minimum Requirements: Bachelor’s degree required, Minimum of 5 years of relevant experience, or advanced degree with a minimum of 3 years of relevant experience.
• Nice to Have: Experience with the following tools - SharePoint sites, Excel, smart sheet, Resource First, Experience with dashboards, cross functional communications AOP Management.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits & Compensation

• Salary ranges for U.S. (excl. PR) locations (USD): $113,600.00 - $170,400.00
• This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).