Bus Operator

Description

The Bus Operator drives a company-owned vehicle to pick up and discharge passengers on a specific route in a safe and professional manner. Operators may sign for fixed routes, demand response or trippers. The route schedules vary depending on whether the operator is driving a fixed route run or demand response service.

Responsible to the Operations Manager but will routinely take written and verbal instructions from road supervisors and/or dispatchers for day-to-day operations. There are no direct or indirect reports for this position.

Examples of Duties

• Operate all types of METRO RTA vehicles, as assigned.
• Monitor passenger counts when requested to do so by supervision.
• Provide optimum customer service while transporting passengers timely, safely, and efficiently.
• Collect all applicable fare (money, tickets, passes, transfers) from passengers.
• Complete pre-trip inspections to ensure safe condition of coach.
• Aid passengers with schedule information when applicable.
• Complete incident/accident reports as the need arises.
• May assist with route training of bus operators.

Qualifications

• Must have a valid Ohio Driver's License.
• Must have no more than 2 points.
• Must be at least 18 years of age.
• Customer service experience required.
• Must have a valid Temporary CDL Class B permit with Passenger Endorsement, General Knowledge and Air Brakes sections and the ability to obtain and maintain a valid CDL Class B with Passenger Endorsement.

Supplemental Information

• Physical Demands: Standing – Frequently, Walking – Frequently, Sitting – Frequently, Lifting – Occasionally, Carrying – Occasionally, Pushing – Occasionally, Pulling – Occasionally, Climbing – Frequently, Kneeling – Occasionally, Reaching – Frequently.
• Work Environment: 10% indoors, 90% outdoors, with direct exposure to diesel fumes, odors, and dirt.

Benefits

• Competitive compensation, awarded according to job description and experience or according to union contract.
• Generous benefits including Medical, RX, Dental, vision, AD&D, Life Insurance provided at one low cost premium. METRO also offers a very low deductible, out-of-pocket maximum, and co-insurance for both individual and family coverage.
• Contribution towards gym or other exercise program.
• Discounts on various items, such as phones and computers.
• Paid holidays, personal days, and vacation.
• Ohio Public Employees Retirement System (OPERS) and picks-up 3% of your required contribution.
• A voluntary Deferred Compensation program.
• An Employee Assistance program.
• An Educational Reimbursement program.