Jobs · Customer Service · Texas

Bulk Manager

Sprouts Farmers Market · The Woodlands, TX · 1 mo ago
On-siteCustomer ServiceFull-time

About the role

The Bulk Manager at Sprouts Farmers Market is responsible for overseeing the maintenance, packing, and stocking of all bulk foods featured at Sprouts. The role also involves order and maintenance of inventory, rotating products using code dates, and adhering to safety, health, Weights & Measures, and COOL compliance regulations.

Responsibilities

  • Follow the merchandising Bulk plan and ensure proper packaging and scaling of bulk items, filling bulk bins, and preparing, wrapping, and pricing bulk packages accurately and legibly.
  • Maintain inventory, rotate product using code dates, and follow the company's cleaning and sanitation program.
  • Oversee compliance with all company and governmental safety, health, Weights & Measures, and COOL compliance regulations.
  • Communicate standards, expectations, policy changes, and product knowledge to team members.
  • Provide a high level of customer service, ensuring bulk items are properly prepared, packaged, and presented, and the Bulk area is clean and orderly at all times.
  • Receive, unload, and stock merchandise as needed throughout the day.
  • Evaluate team members through coaching, feedback, and one-on-one development discussions, and make recommendations on merit increases via completing the bi-annual performance review process.
  • Attend and participate in in-store meetings.
  • Recruit, hire, and make promotion/transfer decisions in collaboration with the Store Manager.
  • Exercise independent judgment to address Team Member concerns and take and document corrective actions when needed, including collaboration with business and HR partners in managing performance.
  • Create and adjust schedules and staffing levels to ensure maximum productivity and efficiency.
  • Communicate standards, expectations, policy changes, and product knowledge to team members.
  • Lead a team that collaborates to deliver the finest quality of product, highest level of service, and the greatest experience your customers will receive.
  • Serve as a Key Carrier for the store or act as a Manager on Duty (MOD) as needed.

Qualifications

  • At least 18 years of age.
  • 1-2 years of experience in a retail grocery environment and 1 year of managerial leadership experience.
  • Dependable and reliable with the ability to work flexible schedules that include nights, weekends, and holidays.
  • Knowledge of weekly ads, product location within the store, and the ability to engage in general housekeeping.
  • A working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals.
  • Outgoing and friendly behavior, positive attitude towards Team Members and customers.
  • Ability to move vertically/horizontally transferring product weighing up to 50 lbs., from 4” to 36”, for a distance up to 4 feet for up to 15 hours without mechanical assistance.
  • Continuous standing for up to 4 hours, for a total of 8 hours per shift.
  • Ability to perform other related duties as assigned.

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