Bulk and Install Delivery Driver

Job Summary

Delivers and installs kitchen and laundry appliances using a company-provided vehicle. Maintains records of deliveries and provides customer service on order and delivery issues. This position requires operation of a company or rental vehicle, and this operation may be done during the average work week. If selected for this position, the company will continuously monitor Motor Vehicle Records (MVRs). A requirement of this position is an acceptable MVR status and a valid driver’s license.

Major Tasks, Responsibilities, and Key Accountabilities

• Provides exceptional customer service and addresses any concerns during delivery and installation.
• Loads, transports, and delivers kitchen and laundry appliances safely to customer homes or businesses.
• Installs appliances, ensuring compliance with manufacturer guidelines, building codes, and safety standards.
• Performs basic connections such as water, electrical, and venting during installation.
• Removes old appliances and disposes of packaging materials as needed.
• Troubleshoots basic installation issues and escalates when necessary.
• Follows the planned route for timely deliveries while adhering to traffic laws and safety regulations.
• Maintains delivery vehicle and follows safety protocols.
• Provides exceptional customer service by being polite and professional during deliveries.

Nature and Scope

• Refers complex, unusual problems to supervisor.
• Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.

Work Environment

• Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes.
• Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting, and maneuvering material or equipment that may be heavy (50+ pounds) or awkward.
• Typically requires overnight travel less than 10% of the time.

Education and Experience

• HS Diploma or GED strongly preferred. Specialized skills training/certification may be required.
• Generally 2-5 years of experience in area of responsibility.

Preferred Qualifications

• Prior experience delivering and installing appliances.
• 1+ years of experience operating material handling equipment.
• Experience operating a box truck.
• No more than 2 moving violations or 2 minor accidents in the past rolling 3 years.
• Wholesale distribution experience.