Building Supervisor

About the role

The Building Supervisor provides on-site support to staff during assigned hours when there is limited departmental leadership on site (typically evenings and weekends). The Building Supervisor serves as the manager on duty and is a liaison to departmental/executive leadership in the event of serious injury, accident, mechanical malfunction, grounds issues, and staff/member issues.

Responsibilities

• Serves as manager on duty and provides overall coordination and general oversight of facility operations during assigned hours.
• Ensures the proper operation of all equipment and mechanical systems while on duty and/or notifies proper off-duty personnel with issues beyond ability or authority to repair.
• Constantly monitoring entire building to make sure everything is operating safely and effectively.
• Assist in keeping the facility clean and orderly – cleaning, sweeping, wiping down walls and counters, picking up trash, etc. throughout each shift.
• Supervise all on-duty staff in all departments during shift.
• Monitor all areas and ensure that scheduled activities are taking place and that staff have reported for duty.
• Report maintenance issues and projects as necessary.
• Assume leadership during any incidents, injuries or emergencies and fills out incident reports as needed; notifies appropriate off-duty personnel as is necessary.
• Use influence as the Building Supervisor to address staff and member issues that could result in unsafe conditions, as needed. Document these issues with complete details for follow-up with management.
• Document any staff or member issues for follow-up with management.
• Continually conduct facility walk-through and observe/report activity.
• Engaging with members and providing great member service to ensure everyone feels safe and welcomed at all times.
• Assist departments with any member complaints/issues or where an extra person is needed periodically (i.e. tours, bathroom breaks, towel bins emptied, etc.)
• Ensure building is opened/closed (based on schedule) properly. Building Supervisor Opening and closing checklists are to be completed with the assistance of other scheduled opening and closing staff.
• Any other non-managerial duties as assigned by supervisor.

Qualifications

• Must be at least 21 years of age.
• Current YMCA of Greenville Employee.
• Minimum two years of experience in customer service, preferably in the YMCA (either the Membership or Wellness Department).
• Demonstrated leadership and high level of responsibility.
• Ability to respond to safety and emergency situations.
• Excellent problem-solving skills and ability to develop effective working relationships.
• Ability to take initiative and respond to a variety of situations and manage several tasks and projects at the same time.

Schedule

This position requires availability to work evenings, weekends, and holidays as needed.

Benefits

• Free individual Y membership, with 75% discount on upgraded memberships.
• 50% Discount on Programs, including Childcare, sports and aquatics.
• 20% Discount on Personal Training.
• 12% Retirement Contribution, once fully vested.
• 403b Retirement Savings Plan.