Building Supervisor
Securitas Security Services USA, Inc. · Trevose, PA · 2 wk ago
On-siteManagement$28/hrFull-time
Position Summary
The Building Supervisor is the lead security supervisor assigned to a specific data center building, responsible for overseeing all day-to-day operations. This role ensures full compliance with site-specific procedures, supports staffing needs, and maintains consistent operational standards across all posts.
Key Responsibilities
- Oversee daily security operations for the assigned building, covering both perimeter and internal posts.
- Directly Supervise 15–20+ security officers, providing coaching, guidance, and performance management as needed.
- Manage daily schedules, address call-offs, no-shows, and fill open shifts to maintain post coverage.
- Communicate all schedule updates and operational concerns to the Campus Supervisor and Account Manager.
- Conduct regular post checks and formal post audits to ensure compliance with site procedures and operational standards.
- Track key operational metrics as required by the client work order and submit documentation through Outlook, Teams, Quip, Microsoft Forms, and Chime.
- Complete daily end-of-shift reports to document activities, officer performance, and any incidents or issues.
- Respond to and manage alarm activations and other security incidents, ensuring resolution and escalation per protocol.
- Administer corrective actions up to and including written warnings and submit termination tickets when warranted.
- Ensure all officers meet required compliance standards and site expectations.
- Serve as a working supervisor capable of stepping into and performing duties at any post across the site.
- Promptly report all safety violations, near misses, injuries, and accidents, ensuring all incident and investigation reports are completed within alignment with company guidelines and in collaboration with HR.
- Maintain a flexible schedule to enable visibility and engagement across all shifts.
- Conduct hourly post-checks on all posts.
- Ensure all officers are properly equipped (radios, PPE, badges) and aware of their emergency response procedures.
- Confirm officers are properly equipped (radios, PPE, badges) and aware of their emergency response procedures.
- Conduct hourly post-checks on all posts.
- Ensure all incident escalations are executed in accordance with Post Orders and established company policies, validating that officers are following proper communication and escalation protocols.
- Foster positive relationships by networking regularly with client contacts and local subject-matter experts (SMEs) within each shell to support partnership, alignment, and operational success.
Required Qualifications
- Ability to obtain a Valid certification in CPR, First Aid, and AED.
- Proven experience in directly supervising and managing a crew or group within an industry setting or in a contract security or public safety environment.
- Ability to manage a multi-shift team in a high-security, fast-paced environment.
- Proven ability to operate proficiency in systems like Microsoft Outlook, Teams, Quip, Chime, Slack and Microsoft Forms.
- Excellent written and verbal communication skills.
- Strong problem-solving skills and ability to make decisions under pressure.
- Familiarity with data center environments or large-scale construction projects preferred.
Benefits
- Retirement plan
- Employer-provided medical and dental coverage
- Company-paid life insurance
- Voluntary life and disability insurance
- Employee assistance plan
- Securitas Saves discount program
- Paid holidays
- Paid time away from work