Building Services Associate - Part Time

Job Summary

The Building Services Associate is a key member of the property management team. The role provides superior customer service to residents, vendors, and co-workers, monitors the premise for disturbances, and supports the company's employee-first culture.

Essential Job Duties

• Provides excellent customer service by having a professional and service-oriented demeanor
• Lights cleaning of bathrooms, party rooms, dog wash and pool areas
• Closes down pool area and party rooms each evening at both properties
• Aids in technology in party rooms, fitness on demand, vending areas
• Aids residents with package pick-ups, reserving and accessing amenities and general customer service needs
• Circulates among visitors and residents to create a feeling of hospitality and strong resident support
• Efficiently handles and resolves resident or vendor concerns or requests for assistance
• Maintains control and security of building key system, including providing co-workers and vendors with key access
• Patrols and monitors building premise to prevent and detect signs of intrusion and ensure security of doors, windows, and gates
• Provides safe escort for individuals when requested
• Writes reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
• Affords assessments and appropriately escalates as needed to Property Management and/or police or fire department in cases of emergency, such as fire or presence of unauthorized persons
• Keeps Property Management aware of any and all issues on or near the property

Qualifications

• High school diploma or GED required
• 1+ year of customer service experience
• Experience in law enforcement or building security is preferred
• Individual must be 21 years of age or older

Skills and Abilities

• Fluent in English with strong skills in oral and written communication
• Ability to use tact and diplomacy in a clear, courteous manner when dealing with co-workers and the public
• Ability to work collaboratively in a team environment
• Maintain a calm demeanor when handling stressful situations

Pay, Benefits, and Perks

• Hiring Pay Range: $18.00 - $20.00
• Safe and Sick time earned at 1 hour for every 30 hours worked
• One floating holiday (4 hours)
• Volunteer Time Off (4 hours)
• Life Time Fitness Membership discount