Building Security Officer | Part-Time | PPG Paints Arena

Position Summary

The Building Security Officer position has a commitment to excellence in guest service while providing necessary safety and security support to guests visiting the PPG Paints Arena. This role staffs the Employee Entrance and the Command Post.

This position will remain open until December 18, 2026.

Pay

This role will pay an hourly rate of $19.50.

Benefits

• 401(k) Savings Plan
• 401(k) matching

About the venue

As a leading entertainment venue, PPG Paints Arena is the regional epicenter for athletic events, concerts, and family shows in Western Pennsylvania and home to the NHL’s Pittsburgh Penguins.

Responsibilities

• Deliver superior guest service while ensuring proper building and governmental protocols are being followed.
• Respond to requests for assistance from staff and visitors for a variety of security issues (fire, medical emergencies, etc.).
• Ensure all safety and building guidelines are being followed, and proper security checks are conducted during guest entry.
• Assist in the control and safety of all guests that visit the facility.
• Maintain reasonable crowd control and assist in emergency situations and conflicts as needed.
• Interact with the public, all levels of management, and fellow employees.
• Enforce rules and regulations of the facility.
• Provide directional assistance by being knowledgeable about locations throughout the facility.
• Provide professionalism, courtesy, and respect to all guests and fellow employees.
• Provide shift breaks for guards located at entrance gates as needed.
• Perform all other duties as assigned.

Qualifications

• Prior security experience required; experience in a large venue is preferred.
• High school diploma or GED preferred.
• Ability to work with minimal supervision.
• Strong communication and interpersonal skills.
• Professional presentation, appearance, and work ethic.
• Ability to work during daylight, evening, overnight, holidays, and weekends.
• Ability to interact with all levels of staff, including management.
• Maintain a neat and professional appearance that conveys professionalism at all times.
• Professional business attire required when working at all events.