Building Security Officer | Full-Time | PPG Paints Arena

About the venue

PPG Paints Arena is the regional epicenter for athletic events, concerts, and family shows in Western Pennsylvania, and home to the NHL’s Pittsburgh Penguins.

Responsibilities

• Deliver superior guest service while ensuring proper building and governmental protocols are being followed.
• Respond to requests for assistance from staff and visitors for a variety of security issues (fire, medical emergencies, etc.).
• Ensure all safety and building guidelines are being followed, and proper security checks are conducted during guest entry.
• Aid in the control and safety of all guests that visit the facility.
• Ensure crowd control stays at a reasonable level and assist in emergency situations and conflicts as needed.
• Interact with the public and all levels of management and fellow employees.
• Enforce rules and regulations of the facility.
• Provide directional assistance, as needed, by being knowledgeable about locations throughout the facility.
• Provide professionalism, courtesy, and respect to all guests and fellow employees.
• Building Security Guard may be called upon to provide shift breaks for Guards located at entrance Gates.

Qualifications

• Prior security experience required; experience in large venue preferred
• HSD/GED preferred
• Ability to work with minimal supervision
• Strong customer service skills
• Good written, verbal and interpersonal skills required
• Professional presentation, appearance and work ethic
• Ability to work daylight, evening, overnight, holidays, and weekends
• Ability to interact with all levels of staff, including management
• Maintain a neat and professional appearance that conveys professionalism at all times, whether in the office or out of the office, particularly during events
• Professional business attire required when working all events

Benefits

• Health, Dental and Vision Insurance
• 401(k) Savings Plan
• 401(k) matching
• Paid Time Off (vacation days, sick days, and 11 holidays)

Pay

This position pays an hourly rate of $19.00.

Schedule

This position will remain open until September 25, 2026.