Building Operations Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Oversee the operation, maintenance, and repair of all building systems, including HVAC, Electrical, Plumbing, Fire/Life Safety Systems, Building Automation Systems (BAS), Structural and architectural components
• Coordinate preventive and predictive maintenance programs
• Respond to building emergencies and after-hours service calls as needed
• Maintain compliance with all local, state, and federal regulations, including workplace safety and emergency response planning
• Manage work order completion and ensure service level expectations are met
• Serve as a primary point of contact for tenants and corporate employees regarding service requests and building concerns
• Conduct tenant meetings and maintain positive tenant relations
• Cook up tenant improvement projects and move-in/move-out activities
• Support lease administration and ensure compliance with lease obligations
• Aid in preparing annual operating budgets and capital expenditure plans
• Review invoices, track expenses, and support monthly financial reporting
• Aid in the solicitation of bids and evaluation of proposals, and manage on-site contractor performance
• Cook up service providers to ensure work is completed safely, on schedule, and within budget
• Conduct regular vendor performance reviews
• Verify contractor compliance with insurance and safety requirements
• Monitor operating expenses and identify cost-saving opportunities
• Aid in budget forecasting and variance reporting
• Review and approve maintenance-related invoices
• Maintain accurate property records, maintenance logs, and compliance documentation
• Utilize CMMS, work order, and property management systems effectively
• Process and distribute mail and manage packing and shipping services for the corporate headquarters
• Ensure regulatory and operational excellence
• Maintain the integrity of WaFd’s business needs in all processes and activities
• Adhere to bank policies and procedures designed to comply with federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations

Education/Skills/Training/Experience

• 5+ years of commercial building engineering or facilities management experience
• Strong working knowledge of HVAC, electrical, plumbing, and building automation systems
• Experience managing vendors and service contracts
• Strong customer service and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft Office Suite

Preferred Qualifications

• College Degree in related field with 5+ years of commercial building engineering or facilities management experience
• Experience supporting commercial property management operations
• Budgeting and financial reporting experience
• CMMS and property management software experience
• Real estate or facilities management certifications

WaFd Bank Benefits

• Paid time off for vacation, sick days and holidays
• Health insurance
• Stock options
• Bonus programs
• 401(k) plan
• Paid Parental Leave
• Life and AD&D insurance
• Long-term disability
• Tuition Reimbursement
• Employee assistance programs
• Pre-tax health and dependent-care spending plans