Building Manager - IE

About the role

Situated in the heart of Virginia’s beautiful Shenandoah Valley, the city of Harrisonburg is a vibrant community with a population of approximately 52,000. Harrisonburg is conveniently located approximately 120 miles from Washington, D.C. and Richmond, VA. JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and supportive environment for students, faculty and staff. The student body includes approximately 21,000 undergraduate and 1,800 graduate students, with over 1,000 full-time instructional faculty. JMU offers thriving programs in the liberal arts, science and technology, and professional disciplines at the undergraduate, master’s and doctoral levels. JMU has achieved national recognition for the high quality of its academic programs, focus on maintaining strong student/faculty interaction, and innovative faculty research.

The Festival Conference and Student Center is seeking motivated and dependable students to join our Operations team as Building Managers for the 2026-2027 academic year. Building Managers play a vital role in supporting the safe, welcoming, and effective operation of one of JMU's most active campus facilities. Working independently and collaboratively, Building Managers support events, assist guests, operate facility technology, respond to operational needs, and contribute to a positive experience for students, staff, and visitors. This position provides valuable opportunities to develop leadership, communication, teamwork, critical thinking, professionalism, and problem-solving skills in a dynamic event-centered environment.

Responsibilities

• Conduct regular facility walkthroughs.
• Opening, managing, and closing the facility.
• Preparing, operating, maintaining, and troubleshooting audiovisual equipment and operational technology used for meetings and events.
• Providing exceptional customer service to students, guests, colleagues, and campus partners through effective communication and problem-solving.
• Monitoring facility conditions and responding appropriately to operational issues, customer concerns, and unexpected situations.
• Supporting successful events by assisting with room setups, event logistics, and facility operations.
• Working independently while collaborating effectively with student and professional staff to achieve team and facility goals.
• Demonstrating professionalism, dependability, adaptability, and sound judgment in a fast-paced environment.
• Learning and consistently applying departmental policies, procedures, and operational expectations.
• Providing peer leadership during assigned shifts by modeling expectations, communicating priorities, and supporting fellow student employees.
• Completing assigned responsibilities that may include moderate to heavy lifting and supporting a varied event schedule.

Qualifications

We are seeking dependable, customer-focused students who communicate effectively, work well both independently and as part of a team, and demonstrate professionalism in a fast-paced environment. Successful candidates should be willing to learn new technologies, adapt to changing situations, and develop their leadership, problem-solving, and teamwork skills. Availability for evening and weekend shifts and the ability to support the physical demands of event and facility operations are required. Additionally, students must be degree-seeking students, enrolled on at least a half-time basis (6 credits for undergraduate and 5 credits for graduate).

Pay

$14 per hour

Schedule

Hours typically range from 5-15 hours per week and include evening and weekend shifts.