Building Maintenance Tech - Overnight

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets.

About Our Property

Deloitte University Hotel & Conference Center - Benchmark Hospitality

High-end private hotel and conference center called Deloitte University. Closed to the public. 1,400 hotel rooms - all single occupancy, no suites. Nine restaurants and lounges including a Starbucks and Seattle's Best Coffee, and three sit-down restaurants. 200,000 square feet of meeting space - Ballrooms, Amphitheater, and classrooms. Fitness Center, jogging trails, and sports fields (all available to our associates to use!). All professional clientele. No weddings, holiday parties, school groups, or other social-type events. Located in Westlake, Texas - near Keller, Southlake, and Roanoke.

Responsibilities

BASIC FUNCTION: The Guest Service Tech will complete general maintenance requests that are submitted by guests and employees. Responsibilities also include performing various work order tasks and preventative maintenance on spaces and equipment.

• Completes maintenance requests submitted by guests or employees for general maintenance issues within the hotel. Most common maintenance requests include toilet issues, sink drains, hot water issues, touch-up paint, light bulb replacement, and more.
• Interact with guests or employees to ensure maintenance request is completed successfully.
• Performs preventative maintenance and maintains logs in an organized manner.
• Identifies problems, initiates work orders, accomplishes assigned work orders, and does all necessary repairs relating to their expertise.
• Performs duty rounds by using daily checklists. Reports on and corrects noted problems.
• Maintain a safe, clean, and efficient workspace. Responsible for maintaining inventory of tools in use.
• Work in a safe manner including proper use of PPE and following safety protocols.
• Responsible for correct use of maintenance request system. Training provided.
• Assist with maintenance requests for other trades, as needed.

Requirements

• One year experience in maintenance required, such as hotels, home repair, hospitals, office repair, or apartment complex repairs.
• Skilled with using hand, power, and diagnostic tools.
• Must have experience in the following:
  • Minor wallpaper and vinyl repair
  • Repair and paint drywall, wood, metal, and other surfaces using rollers and brushes
  • Repair tile and grout
  • Refinishing woodwork requiring staining, varnishing, and lacquering
  • Basic plumbing repairs
  • Basic electrical repairs
• Ability to read and interpret blueprints and schematics preferred.
• Must be able to communicate both written and verbally in English due to guest contact.
• Texas Driver’s License with good driving record preferred.

Schedule

Status: Full Time

Availability: 3rd shift (overnight)

Pay

$20 per hour + $1 per hour overnight differential

Benefits

• Awesome Employee Focused Culture with many Associate Events!
• Closed many weekends and most holidays - 10 days of holiday pay.
• Up to 14 Vacation & Sick days per year.
• Weekly pay!
• Leadership and Career development programs.
• Many opportunities to grow and transfer to new positions.
• Free Lunch in our newly remodeled Associate Cafeteria.
• Eligible for Medical Insurance and other awesome benefits within 30 days of employment.
• Employer matching 401k.
• Tuition Reimbursement.
• Free parking on-site.
• Free uniforms and we will clean them!
• Benchmark Hospitality hotel discounts.