Building Automation Systems BAS Field Service Technician

About the role

The BAS Field Service Manager at Atlas OT is responsible for leading and growing the building automation service work across the Denver metro area and Colorado Front Range. This role requires a strong technical background in BAS, DDC, HVAC controls, and field service, along with supervisory experience.

Responsibilities

• Lead and support BAS service, troubleshooting, startup, commissioning, and field execution activities
• Serve as a technical escalation resource for complex BAS, DDC, HVAC controls, networking, and integration issues
• Support technician scheduling, field prioritization, and day-to-day service coordination
• Mentor and develop BAS technicians in troubleshooting, programming, controls hardware, and customer communication
• Review drawings, sequences, and project documentation to support accurate field execution
• Maintain strong documentation, service records, and customer communication
• Promote safe work practices and support consistent service standards
• Help improve BAS workflows, service delivery, and team scalability as the business grows

Requirements

• 7+ years of hands-on BAS, DDC, HVAC controls, commissioning, or field troubleshooting experience
• 2+ years of experience leading, mentoring, supervising, or coordinating technicians, installers, subcontractors, or field teams
• Strong technical knowledge of BAS/DDC control systems, HVAC equipment operation, control sequences, integration, programming, and field service practices
• Experience with BAS system startup, testing, commissioning, troubleshooting, and service support
• Ability to diagnose controller-level, network-level, communication, graphics, alarm, wiring, sensor, actuator, and programming issues
• Working knowledge of communication protocols such as BACnet, Modbus, and LON
• Ability to read and interpret control diagrams, wiring diagrams, mechanical drawings, engineering specifications, and sequences of operation
• Experience supporting commercial HVAC systems and understanding how mechanical equipment interacts with BAS controls
• Ability to train and mentor technicians in both technical skills and professional field service expectations
• Strong customer service, communication, organization, and problem-solving skills
• Ability to manage multiple priorities, service requests, schedules, and technical escalations

Qualifications

• Relevant BAS, Niagara, HVAC, controls, or manufacturer certifications are a plus
• Associate degree, technical school training, bachelor’s degree, or equivalent field experience in HVAC, mechanical systems, electrical systems, controls, automation, or a related discipline

Physical Requirements

• Valid Driver's license and ability to travel without restrictions, especially locally across the Denver metro area and Colorado Front Range
• Ability to work in public, industrial, commercial buildings, mechanical rooms, rooftops, construction sites, and active customer facilities
• Ability to climb ladders, access equipment, work at heights, and work in confined or tight spaces as needed
• Ability to lift (in excess of 50 pounds) and carry tools, materials, and equipment as required for field service work