Building Automation Service Specialist

About the role

Supports the Rancho Cordova, CA branch location, serving customers throughout the greater Sacramento, CA area. Siemens is dedicated to enabling sustainable progress through technology, empowering customers by combining the real and digital worlds, and improving how we live, work, and move.

Responsibilities

• Execute digitalization and standard service operations strategies
• Work with multiple internal service team members including Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel
• Follow safety requirements as outlined by Siemens and customers and successfully complete assigned training as outlined in the training path
• Follow mandatory policies, procedures, and standards, may coordinate with contractors on job sites, maintain tools and test equipment
• Support after hours during on-call rotation, respond to service calls (emergency and on-site)
• Perform repairs as directed on all automation system types
• Maintain complete and accurate documentation of services performed and generate reports within Siemens tools
• Identify and report system discrepancies, suggest system upgrade opportunities, and assist with training
• Participate in job site final walk and/or final completion for systems-to-service turnover on assigned jobs
• Develop strong working relationships with internal and external customers, identify needs, and resolve issues
• Work Overtime as needed (Compressed schedule performance can be a factor and will require extended hours to meet commitments)
• Work Rotational On-Call and/or Minimal Overnight Travel
• Use Siemens technology and devices, work remotely, identify and quote deficiency repairs and manage deadlines

Qualifications

• Basic Qualifications: 1+ Years for Mid Level and 3+ years for Senior level: Experience performing preventive maintenance and diagnostics of building automation systems, PLCs, HVAC equipment or similar
• Demonstrated on-the-job experience with: Open protocols such as BACnet, Modbus, VFD or VAV Controls, TCP/IP Ethernet, networking or related
• Ability and willingness to work in a variety of circumstances, including climbing ladders, scaffolds, and high lift equipment, working in ducts, crawl spaces, roofs, basements, above ceilings, and in various conditions
• Must be able to use hand tools, laptop, email, smartphone, and tablet as well as able to carry and move equipment and tools weighing up to 75 pounds unassisted
• Experience with Microsoft Office (Word, Excel, and Outlook)
• Must be 18 years of age and possess a valid driver's license with limited violations; must meet eligibility requirements to participate in Siemens' fleet vehicle program
• High school diploma or state-recognized GED
• Specialized skill training/certification Engineering and programming (PLC or BMS) background
• Ready to create your own journey?

Benefits

The pay range for this position is $54,121 - $97,920 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html