Build Analyst

At Unlimited Technology, we are committed to our company's core values of Passion, Collaboration, Innovation and Adaptability. With offices throughout the United States, we are a premier cyber and physical security specialty contractor delivering cutting-edge technology solutions to meet our customers’ ever-changing needs. We secure the facilities and networks of the world’s leading brands and critical infrastructure and are recognized leaders in physical and IT security, cyber, and managed services industries. UT offers a rewarding career, great benefits, and the chance to learn and work with ground-breaking technology and premier clients.

Responsibilities

• Work closely with Infrastructure Managers, designers, and QA Test Teams to oversee the ICT build and release process for the client.
• Prepare and issue requirements for both internal and external clients.
• Own the coordination of configuration management activities, development of build standards, and assist the quality assurance team to a successful systems’ certification process across multiple platforms and/or products.
• Build, maintain, and configure the Configuration Management Database (CMDB) and configuration items.
• Act as the liaison between external partners and the development team, coordinating and negotiating development plans, exceptions to quality and configuration, control build-state, as well as overall releases.
• Develop and own the build process, interacting with external vendors to ensure formal system build standardization controls for consistent application of standardized builds across all environments in accordance with design specifications.
• Work with the design team to ensure a consistent approach to systems configuration and build documentation; produce deployment run books and provide input to release plans/implementation plans.
• Own associated tools and databases utilized for the verification process related to build certification and release.
• Work with both internal and external key stakeholders to determine release content plans related to certification of final configuration specs and build standards, and shepherd that content/process through external party approvals for the release.
• Own, manage, and maintain the build catalog and establish a release plan with the PMO.
• Work closely with QA, Server Engineers, and Technical Leads on monitoring the build and integration process to ensure correct build execution and facilitate resolution of build errors/failures.
• Work with Server Engineers to understand and communicate risks as gold-build standards and release activities are developed for various systems and infrastructure components.
• Work with QA Lead to establish and maintain a bug triage process, determine and prioritize must-fix issues for release, and work with appropriate team members to ensure bug fixes happen as planned, keeping all documentation and/or artifacts up-to-date.
• Work closely with Dev Production, QA, and Live Ops teams on identifying and resolving risks related to releases through monitoring and tracking of incomplete and/or uncertified builds while controlling changes to existing approved build-assets.
• Coordinate internal and external release notes, known issues, and knowledge base updates.
• Ensure releases have passed all required checks and approvals leading up to live deployment and effectively communicate approved exceptions to all necessary key stakeholders.
• Work closely with the Program Management Office and Live Ops team to coordinate and publish frequent builds, hotfixes, and patches.
• Maintain formal build and release records to track release content and history across the design, implementation, and QA process.
• Maintain a release repository and manage key information such as build and release procedures, dependencies, and notification lists.

Requirements

• BS degree in Computer Science or IT-related field with one to ten years of experience; further education a plus.
• Experience in Active Directory.
• Experience in Veeam.
• Experience with Windows Failover Clusters.
• Proficiency in MS Office, including Word and Excel.
• Excellent communication skills, both oral and written, at all levels of an organization.
• Strong organizational and motivational skills.
• Demonstrated ability to solve practical problems and make logical decisions.
• Ability to work independently, as well as within a team.
• Must be onsite 5 days a week in Rochester, NY; no relocation offered.

Pay

$75,000 USD - $85,000 USD

Benefits

• Health, dental, and vision coverage.
• Life insurance.
• 401(k) with company match: 100% up to 3% and an additional 50% match of 2%.
• Paid time off and 11 paid holidays.
• Company equity after 1 year.