Buffet Ambassador Host - Beau Rivage

Biloxi, Mississippi – The SHOW comes alive at MGM Resorts International. Join a place full of excitement, diversity, and entertainment, and be part of a team that creates unique and show-stopping experiences for guests.

About the role

The Buffet Ambassador creates a welcoming and efficient dining experience for buffet guests by serving as the primary point of contact throughout their visit. This role focuses on delivering friendly and accurate service while assisting guests with seating, payment, self-service kiosks, and To-Go orders. The Buffet Ambassador ensures smooth operations by supporting Food & Beverage standards and maintaining a clean, organized environment.

Responsibilities

• Provide courteous and professional guest service by greeting guests, addressing inquiries about menu items, promotions, or casino offerings, and resolving or escalating concerns as needed while following all steps of service.
• Accurately process and/or assist guests with Point of Sales (POS) transactions, self-service kiosks, and To-Go orders (cash, credit, vouchers, player comps, promotions, etc.) while maintaining compliance with company and regulatory standards.
• Determine the size of the party and any special needs for seating, work with the party to locate and assist guests to their seating/table. Ensure tables and seats are clean and proper service ware is provided prior to seating guests according to restaurant standards.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.

Requirements

• High School Diploma or GED
• Must be 18 years old or older

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts, as well as discounts with company partners on travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities, as well as volunteer opportunities in the community

Pay

$15.00 per hour