Budtender - Willowbrook

About the role

The Budtender is responsible for delivering an outstanding customer experience while educating patients and consumers about cannabis products. This role supports the day-to-day operations of the dispensary, from order fulfillment to compliance documentation, all while promoting a welcoming and professional environment.

Responsibilities

• Greet and check in patients, verify their status, and report allotments in the POS system
• Provide cannabis education and guidance to patients and customers
• Assist customers in selecting products efficiently and compliantly
• Process orders and handle payments using POS software with a high level of accuracy
• Operate, maintain, and close the cash register, including reconciliation and deposit tasks
• Maintain a clean, organized, and professional environment for customers and coworkers
• Support other departments, including administration and packaging, as needed
• Assist with daily operational needs, including restocking and supporting compliance efforts

Qualifications

• Must be at least 21 years of age
• Must be able to obtain and maintain a Facility Agent Card in accordance with Arizona state regulations
• 1+ year of experience in retail, customer service, or a related role preferred
• Working knowledge of medical cannabis and its consumption methods
• Familiarity with Arizona cannabis products and transaction limits
• Understanding of state cannabis regulations and dispensary compliance protocols
• Ability to operate POS systems and basic software programs
• Strong communication and customer service skills
• Dependable, punctual, and able to work under pressure in a fast-paced retail setting
• Positive, team-oriented mindset

Requirements

• Education and Certifications: High school diploma or equivalent required; no additional certifications required.
• Physical Requirements: Must be able to stand for extended periods (up to 8 hours); must be able to lift and move up to 25 pounds; manual dexterity and visual acuity required for handling products and operating point-of-sale systems.
• Work Environment: Work is performed in a cannabis retail dispensary environment; exposure to strong odors, moderate noise, and customer interaction throughout the day; PPE may be required depending on task or department support.

Pay

Pay Range: $17.25/hr